I was offline?
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I was on a job site, trying to open a SUp model, and couldn't, a mssg said something about being offline? What's up with that?
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SketchUp will occasional phone home to validate it's license.
@unknownuser said:
SketchUp Pro for Desktop requires a periodic check-in with the authorization server. If you are offline longer than 28 days then you’ll need to re-connect to the network to continue using SketchUp.
I believe they call it an 'entitlement' check.
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but when would I ever be online with SUp? This was on my laptop. Is that why? I have used the lap in the last 28 days.
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@joe wood said:
but when would I ever be online with SUp? This was on my laptop. Is that why? I have used the lap in the last 28 days.
You may not need online to perform your work but SketchUp has many online only features.
If you have SketchUp installed on multiple devices it will phone home to make sure you're entitled to use your license.
You just may have fell into the 'peroidic ping' zone and when it could not connect it said 'no more fun for you'.
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what a hassle SUp is these days ..
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can I sign in or something next time it happens?
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You can try signing out and then back in again before you leave the office. The idea being it shouldn't need to check again for 28 days.
However this is not always guaranteed to work. Sometimes it just needs to do it continuously.
While on site if you have access to a wifi network or can connect your laptop using your phone you should be able to sign in and be good to go, until it decides otherwise.I hate this system with a passion. My wireless connection is cellular and can be somewhat flaky and the number of times I have had to sign out and back in while actually in the middle of work is very aggravating. Just opening a second instance of SU can be enough for it to decide I'm not signed in.
If I was doing a lot of sitework these days I would probably keep a pre subscription copy on my laptop. Something that uses the older classic license, but even that I'm not so sure of.
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