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Extension Manager not loading

Scheduled Pinned Locked Moved SketchUp Bug Reporting
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  • D Offline
    Dave R
    last edited by 21 Jan 2021, 16:00

    @david_h said:

    It just isn't loading period.

    Does that mean the window isn't appearing on screen at all?

    If that's the case first try Preferences>Work Space>Reset Work Space. If that doesn't work, you can either try editing the position for that window in PrivatePreferences.json which is in User/AppData/Local/SketchUp/SketchUp 2020/SketchUp. Mine looks like this:
    Screenshot - 1_21_2021 , 10_09_44 AM.png

    Edit the Left and Top values. Do this while SketchUp is closed.

    Or you could try repairing the installation by finding the downloaded installer, right clicking on it and choosing Run as administrator. If prompted, click Repair.

    If you don't have the most recent version of 2020 installed or don't have the installer, get the installer from sketchup.com/download/all

    Etaoin Shrdlu

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    • D Offline
      david_h
      last edited by 21 Jan 2021, 16:07

      Nope. Im running a repair right now. I will see what that does.

      Stand by.

      I know you're waiting on baited breath. πŸ’š

      If I make it look easy...It is probably easy

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      • D Offline
        Dave R
        last edited by 21 Jan 2021, 16:12

        @david_h said:

        I know you're waiting on baited breath. πŸ’š

        That's what that taste in my mouth is! I thought my coffee was just bad. πŸ˜„

        Etaoin Shrdlu

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        • D Offline
          david_h
          last edited by 21 Jan 2021, 16:13

          well . ..that didn't work. 😳

          If I make it look easy...It is probably easy

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          • D Offline
            Dave R
            last edited by 21 Jan 2021, 16:18

            You haven't answered my question about it not loading. Does that mean the window is opening but it's blank or it doesn't appear at all?

            Etaoin Shrdlu

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            • D Offline
              Dave R
              last edited by 21 Jan 2021, 16:23

              I sent you a PM.

              Etaoin Shrdlu

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              • D Offline
                david_h
                last edited by 21 Jan 2021, 16:23

                doesn 't appear at all. Zip. Nada. Nyet.

                The thing that is odd about all of this is that it was working fine yesterday. Maybe i should do a re-install. Darn it. I was hoping to avoid that.

                D πŸ’š

                If I make it look easy...It is probably easy

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                • D Offline
                  david_h
                  last edited by 21 Jan 2021, 16:45

                  FIXED!

                  Dave R. . .you're my new hero!

                  Thank you!

                  D
                  capAmer.jpg

                  If I make it look easy...It is probably easy

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                  • D Offline
                    Dave R
                    last edited by 21 Jan 2021, 17:09

                    Happy to help David.

                    Where did you find that picture of me? πŸ˜›

                    Etaoin Shrdlu

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                    • D Offline
                      david_h
                      last edited by 21 Jan 2021, 17:26

                      It seems you are all over the interwebs.

                      I am just glad that the planet is in caring hands of those that are much smarter than me.

                      If I make it look easy...It is probably easy

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                      • D Offline
                        Dave R
                        last edited by 21 Jan 2021, 17:38

                        @david_h said:

                        It seems you are all over the interwebs.

                        That's the problem. No privacy. πŸ˜„

                        I'm happy it was a pretty easy fix.

                        Etaoin Shrdlu

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                        • BoxB Offline
                          Box
                          last edited by 21 Jan 2021, 23:19

                          @dave r said:

                          @david_h said:

                          I'm happy it was a pretty easy fix.

                          I assume it was the alt space fix?

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                          • D Offline
                            Dave R
                            last edited by 21 Jan 2021, 23:22

                            Tried that. Wound up editing PrivatePreferences.json and setting the Left and Top to match the Extension Warehouse numbers.

                            Etaoin Shrdlu

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                            • BoxB Offline
                              Box
                              last edited by 21 Jan 2021, 23:27

                              Good to know, it could be frustrating for others looking for an answer not actually finding one in the thread when it has a solution check-mark.

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                              • R Offline
                                richmonanana
                                last edited by 15 Apr 2023, 08:01

                                extension manager not loading

                                1 Reply Last reply Reply Quote 0
                                • D Offline
                                  Dave R
                                  last edited by 15 Apr 2023, 14:48

                                  @richmonanana said:

                                  extension manager not loading

                                  You're profile says you are using SketchUp 2018. Is this correct? (There is no Free/Make version of SketchUp 2018.)

                                  Screenshot - 4_15_2023 , 9_46_04 AM.png

                                  Etaoin Shrdlu

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                                  • 4 Offline
                                    44arshad
                                    last edited by 11 Nov 2023, 07:21

                                    @dave r said:

                                    I sent you a PM.

                                    PLEASE HELP ME TO FIX THIS, I HAVE SAME ISSUE THERE IS WINDOW OPENING WHILE I TRY TO OPEN EXTENSION MANAGER

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                                    • D Offline
                                      Dave R
                                      last edited by 11 Nov 2023, 13:09

                                      @44arshad said:

                                      THERE IS WINDOW OPENING WHILE I TRY TO OPEN EXTENSION MANAGER

                                      What exactly does this mean? Show us a screenshot of what you are seeing.

                                      What version of SketchUp are you using? Please complete your forum profile.

                                      Do not use all caps. There's no need to shout.

                                      Etaoin Shrdlu

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