Sketchup16 Freezes after save/save as..command is clicked
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Grettings,
Recently, (1/8/2016)
SketchUp began not responding to save or save as or import/export commands.
It simply freezes right after clicking on the file save as...etc.
The top bar where tools are generally shown goes to a pale white color, which may be normal...
however no "select file location" to save into comes up. it simply stays in a frozen state!
I cannot even close the application, I have to use the task manager to do so... and it doesn't read that sketchup is "not responding".
I've updated my graphics drivers and re-installed SketchUp and still no solution.
If anyone has experienced this error before please comment, any possible solution would be much appreciated!
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any plugins, materials or imported model added recently?
renderers can have this kind of effect...
john
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Have you recently changed your screen layout, multiple monitors?
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Thanks everyone for your responses!
I got a response from sketchUp support which is as follows...
Note: (I tried option 4 just turned off ruby and back on) it saves as usual now.
"*%(#FF4040)[For file save issues it's typically related to the filesystem on the OS.
- Make sure you're saving locally (no external drive, no network)
- Make sure you're saving to a local, non-cloud based file structure as well... no Livedrive, Dropbox and Google Drive...
- Make sure you're using OS compatible filenames, nothing really long, try to remove non alpha-numeric characters from both filenames and folders
- Confirm if Extensions are in place that could affect file saves, turn off Ruby if necessary
A) http://help.sketchup.com/en/article/1700320]* ".... -SketchUp support team
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