sketchucation logo sketchucation
    • Login
    ℹ️ Licensed Extensions | FredoBatch, ElevationProfile, FredoSketch, LayOps, MatSim and Pic2Shape will require license from Sept 1st More Info

    Problem with geolocation

    Scheduled Pinned Locked Moved SketchUp Discussions
    sketchup
    8 Posts 2 Posters 1.3k Views 2 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • G Offline
      ggunn
      last edited by

      I have a problem with geolocation. The "search" button is suddenly nonfunctional. I can manually scan around and zoom in the map and grab an image, but I cannot search for an address. I have restarted my computer and nothing changed. The next step would be to uninstall and reinstall SketchUp, but I don't want to do that if I do not have to.

      Ideas, anyone?

      1 Reply Last reply Reply Quote 0
      • Dave RD Offline
        Dave R
        last edited by

        I would trying clearing the IE caches/temporary internet files next.

        Etaoin Shrdlu

        %

        (THERE'S NO PLACE LIKE)

        G28 X0.0 Y0.0 Z0.0

        M30

        %

        1 Reply Last reply Reply Quote 0
        • G Offline
          ggunn
          last edited by

          I don't use IE, but I did that, anyway. I also dumped the history on FireFox, which I do use. Neither had any effect. This is a REAL problem for me. I use geolocation a lot; at least I did before it crapped out on me.

          1 Reply Last reply Reply Quote 0
          • Dave RD Offline
            Dave R
            last edited by

            And you are, as your profile indicates, using SU2015 and not SU8 or SU2013?

            FWIW, it doesn't matter whether or not you use IE, SketchUp uses IE no matter what your default browser is. Have you checked to see if IE is up to date?

            Etaoin Shrdlu

            %

            (THERE'S NO PLACE LIKE)

            G28 X0.0 Y0.0 Z0.0

            M30

            %

            1 Reply Last reply Reply Quote 0
            • G Offline
              ggunn
              last edited by

              SU2015, yes, and geolocation worked fine until a couple of days ago. The weird thing is that if I zoom in manually from the world map it works fine; it just won't search for an address.

              As for IE, didn't Microsoft just cut off support for IE? BTW, SU geolocation works just fine on my Mac.

              1 Reply Last reply Reply Quote 0
              • G Offline
                ggunn
                last edited by

                ...and I don't have IE at all on my Mac.

                1 Reply Last reply Reply Quote 0
                • G Offline
                  ggunn
                  last edited by

                  "I would trying clearing the IE caches/temporary internet files next."

                  My apologies; that seems to have worked. I had cleared the history but I had not gone into internet options and dumped everything. Once I did that, geolocation started working again.

                  Thanks!

                  1 Reply Last reply Reply Quote 0
                  • Dave RD Offline
                    Dave R
                    last edited by

                    @ggunn said:

                    "I would trying clearing the IE caches/temporary internet files next."

                    My apologies; that seems to have worked. I had cleared the history but I had not gone into internet options and dumped everything. Once I did that, geolocation started working again.

                    Thanks!

                    Good. Glad that took care of it. And as you've discovered, there's a difference between clearing the history and clearing the caches.

                    @ggunn said:

                    ...and I don't have IE at all on my Mac.

                    No, on Mac SketchUp uses Safari. You didn't bring up Mac before and your profile indicates Windows so I didn't think it was necessary to mention Safari.

                    Etaoin Shrdlu

                    %

                    (THERE'S NO PLACE LIKE)

                    G28 X0.0 Y0.0 Z0.0

                    M30

                    %

                    1 Reply Last reply Reply Quote 0
                    • 1 / 1
                    • First post
                      Last post
                    Buy SketchPlus
                    Buy SUbD
                    Buy WrapR
                    Buy eBook
                    Buy Modelur
                    Buy Vertex Tools
                    Buy SketchCuisine
                    Buy FormFonts

                    Advertisement