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    Keyboard shortcuts stopped working 2015

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    • hellnbakH Offline
      hellnbak
      last edited by

      Thanks Box. I sorta figured out that backward capability thing, figured that might be the case. Disappointing though.
      I'm just going to stick with good old SU8, I think. 2015 is great, but, for me, not having ulcers is better.

      "Politicians are just like diapers -- they need to be changed often, and for the same reason"

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      • ely862meE Offline
        ely862me
        last edited by

        Be aware that Sketchup 2015 imports your older Sketchup shortcuts, but due to the renaming of the Plugins section to Extensions, most of the shortcuts won't work.
        You need to redo all the shortcuts that are not working in order for them to function alright.

        Elisei (sketchupper)


        Before no life was done on Earth it was THE LIFE ITSELF...GOD
        Come and See EliseiDesign

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        • hellnbakH Offline
          hellnbak
          last edited by

          @ely862me said:

          Be aware that Sketchup 2015 imports your older Sketchup shortcuts, but due to the renaming of the Plugins section to Extensions, most of the shortcuts won't work.
          You need to redo all the shortcuts that are not working in order for them to function alright.

          Yeah, I redid all of my shortcuts right after I installed 2015. They were working fine, everything was eventually working fine, and then yesterday they, among other things, stopped working, and 2015 pretty much went down the toilet.
          I do still have it on my other Win7 computer and my laptop, so I guess if I do need the increased capabilities for a specific model I can always fall back to them.
          I suppose, as Box suggested, it may be something to do with my rebuild of this computer. But I have been building my own computers for many years, and while I certainly do not claim to be any sort of an expert (on this or anything else) I have always sort of enjoyed troubleshooting problems with them. But nowadays it just seems like too much trouble, I just want to live each day with minimum hassles.
          I was pretty much happy with 8 until 2015 came along, so I guess I can chug along with it for what I need to do.
          Thanks for the help and suggestions.

          "Politicians are just like diapers -- they need to be changed often, and for the same reason"

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          • J Offline
            jose-91
            last edited by

            I have the same problem myself. Shortcuts in 2015/64 bit don't work. So I recreate them, and still they don't work. Yup, back to 8 till someone sheds some light on what is going on. Frustrating.

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            • hellnbakH Offline
              hellnbak
              last edited by

              Finally got around to installing a SSD (a Samsung 840 Pro that I bought maybe a year ago), did a clean install of 7Pro and now everything seems to be fine. For now.

              "Politicians are just like diapers -- they need to be changed often, and for the same reason"

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              • R Offline
                rv1974
                last edited by

                to fix the shortcut issue in 30 seconds open Preferences.dat in Notepad and using 'find-replace' swap 'Plugins' to 'Extensions'.
                Believe me SU2015 64bit worth it.

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                • J Offline
                  jose-91
                  last edited by

                  hey, thanks for that tip rv1974! I'll try that right away and report back.

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                  • J Offline
                    jose-91
                    last edited by

                    Could not find location of preferences.dat by search or looking into the subdirectories. So I tried generating a new preferences.dat and reimporting it. That works but then the shortcuts still aren't saved when edits are made to add more shortcuts. Any other ideas?

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                    • T Offline
                      Tommy Point
                      last edited by

                      Recently upgraded to SU 2015 and have also had trouble getting shortcuts to work. Any suggestions?

                      Thanks,

                      Matt

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                      • cottyC Offline
                        cotty
                        last edited by

                        Yes, give us more details. What kind of trouble?

                        my SketchUp gallery

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                        • T Offline
                          Tommy Point
                          last edited by

                          Switched from SU 2013 to 2015. Now, basic hot keys like 'T' for tape, or 'M' for move don't work. For now I'm using the tool bars, which kinda slows things down. Suggestions?

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                          • JQLJ Offline
                            JQL
                            last edited by

                            Try resetting your shortcuts in the shortcuts panel. I've seen that happen to a lot of instalments and it makes all defaults work. Start adding custom shortcuts only after this.

                            www.casca.pt
                            Visit us on facebook!

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                            • T Offline
                              Tommy Point
                              last edited by

                              Resetting the shortcuts worked! Thank you so much CASCA. Now I can stop banging my head off the wall. SketchUcation is such a great resource.

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                              • T Offline
                                Tommy Point
                                last edited by

                                Also, for future reference, to reset Shortcuts, on the SU menu bar, go to Window > Preferences > Shortcuts > Reset All.

                                Just a moment...

                                favicon

                                (help.sketchup.com)

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                                • KathrynGK Offline
                                  KathrynG
                                  last edited by

                                  Hoping someone sees this since I am not using 2015 but 2016 but did not think I should create another thread.

                                  I just upgraded to a new 27" iMac, and using SU 2016. Everything worked perfectly for the first couple of weeks, and then yesterday for no apparent reason my shortcuts stopped working? Frustrating having to keep going to the tool bar, so how can I fix this please?

                                  "With SketchUp - Rome could have been built in a day!"

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                                  • R Offline
                                    rv1974
                                    last edited by

                                    KathrynG, it's a well known bug. Unfortunately SU shortcuts don't work in 27" space.

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                                    • KathrynGK Offline
                                      KathrynG
                                      last edited by

                                      Hmmm... that's weird, because they did for the first two weeks that I had the new computer - flawlessly, and then yesterday - boom, just stopped. I also just went to my preferences and added some new ones, such as putting back the space bar for the selection tool and Command B for the orbit tool and a couple of others and they seem to be working?

                                      I will have to keep an eye on it, and see what happens. Thanks for responding.

                                      "With SketchUp - Rome could have been built in a day!"

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                                      • KathrynGK Offline
                                        KathrynG
                                        last edited by

                                        Yup - just went back to check and all the new ones that I added are working just fine.

                                        "With SketchUp - Rome could have been built in a day!"

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                                        • R Offline
                                          rv1974
                                          last edited by

                                          @kathryng said:

                                          Yup - just went back to check and all the new ones that I added are working just fine.

                                          πŸ˜† I was kigdding. Look.. How 27" diagonal could influence shortcuts?

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                                          • KathrynGK Offline
                                            KathrynG
                                            last edited by

                                            Don't kid... I'm gullible. Or at least on these forums I am, since compared to everyone else here I am undoubtedly the dimmest, and have gone through my life having no confidence in any of my abilities. Ergo - thinking that everyone else knows more than me. Don't know that I grasp the inner workings of the abyss of technology, I just skim the surface, and thought that maybe it had something to do with the whole construct of the 27", not just the size of the monitor. Actually... I also kind of thought that maybe you were just a bobo too πŸ˜‰ because some of the answers one gets on these forums are definitely just roll your eyes moments, even for me. πŸ˜„ Cheers! Can't even find the darn emoji for sticking out tongue - I rest my case, sheesh.

                                            "With SketchUp - Rome could have been built in a day!"

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