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Outliner causes crashes

Scheduled Pinned Locked Moved SketchUp Bug Reporting
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  • R Offline
    redinhawaii
    last edited by 17 Mar 2009, 19:21

    This is what is stated within the Manual:
    EVERYTIME I DO THIS SU CRASHES....
    I would be more than willing to send my files for inspection, insight or solutions.
    aloha
    red

    Moving Items Within the Outliner

    Use the Outliner to reorganize groups and components in the hierarchy. For example, you can move a group, buried deep within the hierarchy, to the top of the hierarchy for easy editing. To move items within the outline:

      Display the Outliner using the Window > Outliner menu item. The Outliner dialog box opens with a hierarchical view of your model. The Group and Component entities at the root (top-most) level of the hierarchy are displayed. An icon with a plus sign will appear next to any components or groups if additional levels in the hierarchy exists (additional groups or components within the top-level groups or components).
    
      Click on the plus (+) icon to list groups or components within other groups or components. Or, optionally, click on the Details Menu and select the Expand All menu item to expand the hierarchy so all levels are displayed.
    
      Click and hold on the group or component you want to move in the hierarchy.
    
      Move the group or component to a new position in the hierarchy.
    
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    • R Offline
      remus
      last edited by 17 Mar 2009, 19:46

      Is this in one model or in all models? Have you got an example file you could post up?

      I did a quick test and it all seems to be working.

      http://remusrendering.wordpress.com/

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      • R Offline
        redinhawaii
        last edited by 17 Mar 2009, 21:34

        Here is the file,
        bearing in mind I HAD to get these prints to the Building Department yesterday, so things are still in a "workable mess"
        and I need to learn more on how to "organize" the Organizer,
        I have chosen to stay away from Layers as it seemed to be causing more problems too.
        I appreciate your insights.
        aloha
        red
        p.s. MH, Manoa Hale(house)
        UL, Upper Level,


        MHElectrical PlanUL~.zip

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        • R Offline
          redinhawaii
          last edited by 23 Mar 2009, 19:34

          No one willing to give feedback?

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          • S Offline
            snicolo
            last edited by 23 Mar 2009, 21:53

            I guessed that this was on Mac, but unfortunately I am unable to reproduce it. I can move all the Outliners entities around without crashing.

            Which OS version you have and which SU7 version you have?

            Also, does it matter at all which components you move?

            Do you have many SU windows opened?

            I would try erasing your com.google.sketchuppro7.plist from
            /Users/<yourusername>/Library/Preferences/

            this will wipe your SU7 remembered settings, but it has helped before in issue with the Outliner.

            hope this helps.
            thanks.
            Simone.

            Simone Nicolo
            QA Manager
            http://www.sketchup.com

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            • S Offline
              snicolo
              last edited by 23 Mar 2009, 21:55

              Same on the PC, no luck reproducing this one.
              Simone.

              Simone Nicolo
              QA Manager
              http://www.sketchup.com

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              • S Offline
                snicolo
                last edited by 23 Mar 2009, 22:06

                Ok, I got it now.

                It happens when I have more than one window opened with some nested components in them. With a single SU7 window opened it seems not to crash.

                On the PC no luck at all, it just handles multiple windows much better.

                Simone.

                Simone Nicolo
                QA Manager
                http://www.sketchup.com

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                • R Offline
                  redinhawaii
                  last edited by 24 Mar 2009, 22:03

                  Thanks for taking the time to get clarity on the issue.
                  I often have had multiple windows open primarily because I was learning SU, and found the need to reference back to either a YouTube video or the Online support manual.
                  I understand more what the "limits" are within SU and my Mac OS system.
                  Hopefully this will be addressed as I still want my multiple windows!!!
                  thanks again
                  aloha
                  red

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                  • S Offline
                    snicolo
                    last edited by 27 Mar 2009, 20:19

                    Hey Red,
                    I hope we will be able to fix this one soon.
                    In the meantime let me know if it happens even with a single window.

                    and enjoy hawaii, for us landlocked people too. ☀
                    Simone.

                    Simone Nicolo
                    QA Manager
                    http://www.sketchup.com

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                    • TommyKT Offline
                      TommyK
                      last edited by 17 Apr 2014, 12:14

                      Try closing the Components window pane when using the Outliner to sort your models.

                      I tried this, and it stopped crashing (so far). I use a Mac also.

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                      • FrederikF Offline
                        Frederik
                        last edited by 17 Apr 2014, 14:15

                        Dang... You just brought a 2009 thread back to life... 😲

                        Cheers
                        Kim Frederik

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                        • TommyKT Offline
                          TommyK
                          last edited by 20 Apr 2014, 18:18

                          It was the top topic on a google search for the problem, and it remained unresolved. Leaving it unanswered was screwing with my sense of order!

                          Seriously, this bug basically meant I never used Outliner (for 5 years!). I feel like I've rediscovered my sketchup childhood - the one where all the other kids went off on their special trip, while I was stuck at home sick. 😄

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                          • KrisidiousK Offline
                            Krisidious
                            last edited by 21 Apr 2014, 02:25

                            I never have the outliner open when I'm working... It always slows operations and navigation of the model.

                            By: Kristoff Rand
                            Home DesignerUnique House Plans

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