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    SU Podium bug?

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    • olisheaO Offline
      olishea
      last edited by

      Have you installed SU Podium V2 Plus? It's a free upgrade and works on Mavericks no problems.

      download:
      http://www.suplugins.com/version2plus.php

      If the problem persists, please post a screengrab of your plugins folder to see if there are any known conflict-causing plugins.

      oli

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      • B Offline
        bowesy
        last edited by

        Hi Oli,

        Yep it's V2 plus. Think I might try reinstalling and see if that sorts it.

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        • olisheaO Offline
          olishea
          last edited by

          Quote from download page:

          @unknownuser said:

          You must remove SU Podium V2 or V2 Plus Beta before installing SU Podium V2 Plus. Mac users please read here on how to remove SU Podium V2.

          Link Preview Image
          SketchUp Plugins - Rendering and Animation Software for SketchUp

          favicon

          (www.suplugins.com)

          If that fails, please post a screengrab of your plugins. It will get sorted out don't worry. 👍

          It could be you have V2 and V2 Plus running at the same time.

          oli

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          • B Offline
            bowesy
            last edited by

            Yep, I removed V2 first before upgrading. Am trying to finish a drawing at the moment so will see if I have to force quit later. Cheers.

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            • B Offline
              bowesy
              last edited by

              Hmmm, this time it crashed but that was because I used the revert facility. This is a separate problem which has been happening for a while but it all feels a little fragile!!

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              • olisheaO Offline
                olishea
                last edited by

                I'll ask Davor to lend a hand, he'll know more about it than I do.

                oli

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                • D Offline
                  DavorP
                  last edited by

                  Thanks Oli for notifying me about this. Unfortunatley, even though part of my work is support for Podium, it is only for Windows. For Mac, I will let Nick know about this, he might be of better help then me.

                  Davor

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                  • N Offline
                    Nick275308
                    last edited by

                    Hi there,

                    I'd very like to know if Podium is really the issue here. Like OLi said, plugin conflicts happens. So the 2 fist things to try would be; move all non Cadalog related plugins to a temporary folder, and see if Podium alone in there still cause the crash. Then if it does remove completely Podium see if it still crashes.

                    If then, everything works as expected make sure you trashed everything related to Podium, make a fresh Podium install (again) to be sure please download from the site.

                    Thank you!
                    P.S in case I forget to check back here, please email SU Podium support.

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                    • A Offline
                      allmanbro
                      last edited by

                      Sorry for the problems you are having.
                      Here's a quick way to remove SU Podium V2 or V2 Plus
                      Download the uninstall program here - http://www.suplugins.com/help2/mac-uninstall.php
                      We only have this because Maverick tends to hide system folder and files.
                      If you want to remove Podium manually. It's located here:
                      Macintosh HD\Library\Application Support\SketchUp 2014\SketchUp\Plugins
                      The file you want to remove is SU_Podium_V2.rbs and remove the SU_Podium_V2 folder.
                      There is an issue with not being able to close SketchUp 2013 and 2014 with Podium. This happens to me of and on with Maverick and Mt Lion. I have to use Force Quit. I don't know why this is occurring. We are still trying to figure this out. I hope use Force Quit is not too much of a pain.

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                      • A Offline
                        allmanbro
                        last edited by

                        To remove Podium from the Mac - use the Mac uninstall that we wrote.
                        http://www.suplugins.com/help2/mac-uninstall.php

                        But if you want to remove it manually, it's located here:
                        acintosh HD\Library\Application Support\SketchUp 2014\SketchUp\Plugins\

                        Remove these files and folders
                        SU_Podium_V2.rbs
                        SU_Podium_V2 folder
                        SU_Podium_Browser.rbs if it exists

                        The problem you are experiencing, where you have to resort to Force Quit to quit SketchUp with Podium, is not unique. I'm also needing to use Force Quit often. This started happening with 2013 and has not gone away with 2014 on both Mt. Lion and Maverick.
                        We are trying to figure this out. Sorry for the pain.

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                        • B Offline
                          bowesy
                          last edited by

                          Thanks for your replies. I think it is a Podium problem as mentioned above as I have to force quit every time. I will remove all and try a fresh reinstall. Cheers

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                          • B Offline
                            bowesy
                            last edited by

                            Thanks allmanbro for the uninstallation app. I used it, uninstalled Podium and now SketchUp closes as it should do - I no longer have to Force Quit so there is something buggy in Podium. Shame!

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                            • T Offline
                              thevzitor
                              last edited by

                              Just to say I had the very same problem with SU Podium, not being able to quit.
                              Removed it and...snap ! quitting like a breeze !

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                              • olisheaO Offline
                                olishea
                                last edited by

                                I'm sure it will be resolved soon.

                                oli

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