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Sketchup 2013 won't close

Scheduled Pinned Locked Moved SketchUp Bug Reporting
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  • C Offline
    cmockers
    last edited by 2 Oct 2013, 01:52

    Sketchup 2013 pro installed on a Mac with latest version of operating system and SketchUp.

    SketchUp won't close cleanly and I have to force quit every time.

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    • E Offline
      Edson
      last edited by 2 Oct 2013, 12:02

      I have the same problem as you have. I am told there must be some plugin conflict but the hard thing is to find out what is going on.

      edson mahfuz, architect| porto alegre • brasil
      http://www.mahfuz.arq.br

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      • B Offline
        Box
        last edited by 2 Oct 2013, 12:07

        Is it possible that the "Do you want to save" dialog is opening on another screen making it impossible to close. Have you had another monitor attached or changed your layout recently?

        More information as to what actually happens might help diagnose the problem.

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        • E Offline
          Edson
          last edited by 2 Oct 2013, 13:22

          this is a possibility as I use two screens. I am attaching the latest crash log, in case someone knows how to interpret it.


          SketchUp_2013-09-17-145239_MafasBook-2.crash.zip

          edson mahfuz, architect| porto alegre • brasil
          http://www.mahfuz.arq.br

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          • E Offline
            ecomike1
            last edited by 8 Apr 2014, 21:13

            I have the same Problem in v.2014 pro - every time I have to force quit. I see the option to save or not, but I don't think that's the problem. I've tried a clean uninstall and reinstall without installing any plugins, except what is installed with sketchup, and it still has the same issue. We have two brand new iMacs in the office, same specs same software, and the issue exists on both. I was hoping this would be fixed in v.2014, but I guess not.

            Are there still people out there with the same problem?

            We're running iMac (late 2013) with mavericks installed from the factory.

            Mike

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