Sketchup Pro license
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Hi!
I paid with a credit card over a week ago.
I have followed up my cc company to see what is going on.
I sent Trimble an email to find out what is going on.
The only sense I got was from the credit card company who says Trimble are still processing the payment at their end.
How long does it take for a business to take your money?
Past experiences says it happens straight away. They all love that stuff.
I have not heard a word from Trimble.
Does anyone know if I will see my license before Christmas?
What was your purchasing experience?
Cheers
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I upgraded from 8pro to 2013pro and my licensing info showed up in about 3 minutes, I heard the horror stories similar to yours, but my experience was uneventful in a pleasant way.
If there is a phone-in option, do that.
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Horror stories?
Is this not just a simple etransaction?
Would have been nice to have a decent trial period so we could use the program until they complete whatever at their end.
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Nick, we aren't Trimble so we don't have any definitive information. Have you checked your spam e-mail box? I have heard of a few cases where the purchaser's e-mail service routed the license info into junk mail. Perhaps it happened to you?
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Where do you live? (what country?) and who did you buy the license from? Was it in the US? Or in another country?
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Hi Chris and Dave
All sorted.
Got an email from Patrick this morning.
Payment cleared last night and my license info came through this morning.
Up and running, and Booleaning.
Cheers
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Oh good, I'll go give Patrick a big hug for you in the morning.
Chris
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