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Dimensions error

Scheduled Pinned Locked Moved SketchUp Bug Reporting
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  • A Offline
    Aarhus8000
    last edited by 10 Feb 2013, 17:04

    I recently upgraded to the latest Trimble release of SketchUp for Mac 8.0.16845 and I'm starting to see a problem I've never seen before.

    The dimensions I place inside a model will change in measure and randomly disappear. In the attached example I place a dimensions indicator within two blocks 600 mm apart. I then took a copy of the right block and rotated it 90 degrees and now when I change the height of the rotated block the dimensions between the two original blocks change accordingly... Is this normal?? I've never notices this before and I've done similar operations many times before in earlier versions of SU.

    Please see attached. Thanks.

    • Kristian

    Dimensions 1.jpg
    Dimensions 2.jpg
    Dimensions 3.jpg

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    • W Offline
      Wo3Dan
      last edited by 10 Feb 2013, 19:09

      Could you please attach the model itself?

      It's not quite clear to which endpoint (or invisible intersection) the right side of the 600mm dimension is associated. The red axis might be "blocking" something here that may be relevant.

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      • A Offline
        Aarhus8000
        last edited by 10 Feb 2013, 20:36

        This is very strange.... I think it's a bug. I opened the file and reproduced the error. Then when I pressed Cmd+S to save the dimensions in the model disappeared...(??). If I close the file and open it again I can see that the changes are saved but the dimensions are gone.

        Also, the 600 mm are referenced from the two inside corners but look what happens when I double-click the face of the block to the right:

        Error 1.png
        Error 2.png

        There's no hidden geometry in the file and I've tried copying the visible geometry to a new document.


        Dimensions.skp

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        • A Offline
          Aarhus8000
          last edited by 10 Feb 2013, 21:13

          Could someone try a test please??

          1. Open the attached file 'Dimensions CORRUPT'.
          2. Mark the dimensions between the two inside corners (see attached file 'Screen 1').
          3. Pull the dimensions out from the model.
          4. Switch to the select tool.
          5. Double-click the visible face of the left side block (see attached 'Screen 1').

          Do you then see the same as in the attached file named 'Screen 2'??? I have no idea where this second dimensions listing is coming from but I can reproduce the error over and over again in the file called 'Dimensions CORRUPT'.

          Thanks.

          Screen 1.png

          Screen 2.png


          Dimensions CORRUPT.skp

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          • D Offline
            driven
            last edited by 10 Feb 2013, 21:36

            both files seem ok on my mac, with only a few plugins.

            do you have driving dimensions or other dimensions plugins?

            john

            learn from the mistakes of others, you may not live long enough to make them all yourself...

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            • A Offline
              Aarhus8000
              last edited by 10 Feb 2013, 21:47

              Thanks, John.

              Nope, no plugins installed. Are you running the latest version of SU for Mac?

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              • D Offline
                driven
                last edited by 10 Feb 2013, 21:53

                yeh, latest.
                try copy/pasting into a new drawing and see if the problem travels. I can't reproduce it here, very odd.

                john

                learn from the mistakes of others, you may not live long enough to make them all yourself...

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                • A Offline
                  Aarhus8000
                  last edited by 10 Feb 2013, 22:02

                  Yep, it seems to travel to some extent. I pasted the geometry into a blank document but now when I double-click the same face the "bug" is reproduced differently - this time on the right side of the original geometry....(????). Very strange....

                  Screen shot.png

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                  • D Offline
                    driven
                    last edited by 10 Feb 2013, 22:13

                    In the second drawing, open material browser and try to delete the grey material used by dimensions, it should delete, unless in use... if it won't try changing it to lime and see what happens...

                    john

                    learn from the mistakes of others, you may not live long enough to make them all yourself...

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                    • A Offline
                      Aarhus8000
                      last edited by 10 Feb 2013, 22:24

                      If I replace the color used by dimensions the error still reproduce - just now with dimensions in a new color.

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                      • W Offline
                        Wo3Dan
                        last edited by 10 Feb 2013, 22:45

                        @aarhus8000 said:

                        Could someone try a test please??...

                        I tested both files in SU8 windows version and couldn't find anything wrong either.
                        Have you checked what happens when applying: Model Info > Statistics > Fix Problems? Any signs?

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                        • A Offline
                          Aarhus8000
                          last edited by 10 Feb 2013, 23:00

                          Actually this check did find errors! I had run the test earlier just after opening the file and it didn't find anything but if I reproduce the error and then run the test then this is found:

                          Fix Problems.png

                          If I now try and reproduce the error it is gone so this fix did the trick. Wonder why it happened and what it means??

                          Thanks!

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