Codec incompatible with video size selected? ERROR

samyell77 · 9 May 2012, 15:08

Hi,
Can anyone shed any light on this error message for me. Am trying to export an animation (no scene transitions) but whenever I try to change the size of the image to anything apart from 2000pix x 1500pix I get the following error message

The codec incompatible with the video size you selected!

Anyone got any ideas? Have tried this with TIF, JPG but no joy?

samyell77 · 9 May 2012, 15:47

Thought it might be an issue to do with how I have set up my template file so I have selected one of the SU standard templates and tried again to change the output size on animation but no joy. I have tried including scene transitions and not including them? Even typing the default size 320x280 back in brings up the error message.
Thanks

samyell77 · 10 May 2012, 16:35

Anyone? Stuck on the default now so cant export anything other than 320x240? Any help much appreciated.
Cheers
Sam

Ecuadorian · 10 May 2012, 19:46

Most video codecs require you to stick with dimensions that are either divisible by either 2, 4, or 8.
Use 1280x720 or 1920x1080, they should work with any codec.

samyell77 · 10 May 2012, 20:09

Thanks, have tried all sorts - even tried typing the default 320x240 but get the same error message.

samyell77 · 10 May 2012, 20:10

Thanks

Ecuadorian · 10 May 2012, 20:21

Could you please post a screenshot?

samyell77 · 10 May 2012, 20:35

Will post one tomorrow - not at my pc now.
Thanks for comin back. Hope I can get to the bottom of this!
Cheers

samyell77 · 11 May 2012, 09:12

Hi Ecuadorian - couple of screen grabs attached. Just checked and all my video drivers are up to date.
Have tried with a couple of sizes that I know are definitely codec compatible - even tried selecting the default setting, then re typing 320x240 and get the same error message?
Just had a look at the last few plugins I installed and removed them incase they were causing a conflict - removed them and still the same issue!
Going to re-install now cos I need to be able to export. Thanks

Gaieus · 11 May 2012, 10:03

Sam, I have not commented so far as your profile says you run a Mac but this clearly shows a Windows system. Are you getting this error when trying to export to a video format or have you also tried with image sequence (in which case no codec is needed - well, "normally")

samyell77 · 11 May 2012, 10:09

Hi Gai,
Sorry - my signature has two systems on it. 1. PC, 2. Mac - have pretty much moved completely to PC now so will amend my signature.
Yeah have tried exporting a 2d jpg and no probs - any size available. Unfortunately have had to uninstall now as I need to get this resloved but have just had the same issue occur on a colleagues machine?
Would like not to have to completely uninstall on all machines in the studio that would be great...
Any thoughts on this much appreciated

Gaieus · 11 May 2012, 10:18

What I meant was to export the animation to a series of stills (jpg or png). Just select the suitable file format in the animation export window. Then you can put the whole thing together in any video editor.

I know it's just a "workaround" for the time being but you may be at lest export what you need to. Just make sure to export the images into a separate folder (they can easily "populate" your desktop)

samyell77 · 11 May 2012, 10:32

Sorry Gai - thats what Ive actually been trying to do. Export jpg or tif files to use in a printed document. In my screen shots jpg has been selected as the output format. Im not trying to make an animation just using the 'animation export' to allow me to export every scene (without transitions) as a jpg. So if I have 10 scenes I get 10 jpgs or tifs to use in indesign.
Have tried this with the avi export to to see if it will work as a self contained animation but still no dice - same error message!
Cheers

Gaieus · 11 May 2012, 10:40

Sorry but then I am completely stumped. IMO if on exports to image sequence, the codecs should not even be involved at all.

I can move the topic to the SU bugs subforum (not that I would hope that anyone will look into it in these days of moving SU from Google to Trimble though)

samyell77 · 11 May 2012, 10:43

Yup - figured that would probably be the case.

Thanks tho Gai

samyell77 · 11 May 2012, 10:46

Just hope a reinstall will sort it out - will post back once I have some news.

samyell77 · 11 May 2012, 11:02

SU pro trial reinstalled, no plugins loaded and still no joy. Same error persists.

Ecuadorian · 11 May 2012, 16:15

I also consider it must be a bug. I have never seen anything like that before.

I guess you'll have to manually export each image.

samyell77 · 14 May 2012, 14:23

Hi Gai,
Are you able to move this to the bug forum just in case someone is inclined to look at it?
Thanks

Macker · 27 Nov 2012, 15:50

Not sure how old this thread is but I've just encountered the exact same problem on a brand new (clean install) windows 8 machine.

Should also note that the problem is specific to that computer, it renders fine on others.