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    Maxwell for SU plugin doesnt work on win 7 plattform

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    • A Offline
      arcadia44
      last edited by

      I have problems with Maxwell for SU plugin.
      The preview and the rendering (fire) doesnt work on my win 7 system.
      Also no button for saving.
      It looks like a rendering process works but there is nothing to see in the windows (preview and fire)
      But the installationprocess shows no problems.
      It works fine on win xp and win vista.
      All other Parameters are the same.

      admin rights
      SU Pro 8.0.11752
      Maxwell for SU plugin 2.6.0 licenes
      Silverlight 4.0......

      I checked this again with Maxwell suite demo and there is no result in the plugin material preview too but the separat renderprogramm works fine with a result

      Does anybody has any idea?

      Thank you.

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      • jason_marantoJ Offline
        jason_maranto
        last edited by

        Try downloading the latest preview release for the plugin from the Maxwell forum to see if that clears up the issue.

        Best,
        Jason.

        I create video tutorial series about several 2D & 3D graphics programs.

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        • A Offline
          arcadia44
          last edited by

          Thank you for the quick answer.
          At first: Sorry for my english, I try to explain in the way I can...

          In the same moment I find the installer for v 2.6.3.

          I try it but there is a error message when I try to open the scene manager or fire button.

          HTML element 'sl5uninstallosx' is missing

          and
          nothing more happens...

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          • jason_marantoJ Offline
            jason_maranto
            last edited by

            If you are using the stand alone plugin (.zip file) make sure you delete all of the old Maxwell plugin files and folders from your SketchUp plugins folder before installing the new files... this way you have a "clean install".

            Likewise if you are using the installer (.exe file) make sure you uninstall all previous versions of the plugin before installing the new version.

            If you do not have a clean install of the files then files from previous versions can cause conflicts.

            If you have a paid license you can post to the Maxwell forum (follow the instructions here:http://www.maxwellrender.com/forum/viewtopic.php?f=97&t=32637) and JD (the plugin developer) can help you directly there with any technical issues.

            Also it's worth checking that you have the latest updates for Windows 7 and Silverfast installed.

            Best,
            Jason.

            I create video tutorial series about several 2D & 3D graphics programs.

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            • BurkhardB Offline
              Burkhard
              last edited by

              Take a look to the installation folder if you can find the two html files: firewindow.html and scenemanager.html
              The Path should be Plugin>Maxwell>sl

              Not sure about the installation process. But do you use the right bit Version for your PC?

              [http://www.ia-plus.de(http://www.ia-plus.de)]

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              • A Offline
                arcadia44
                last edited by

                Thank you.

                I try it now in the maxwell forum too and will post the answer here.

                Sure. I cleaned the plugin folder.
                I even de- and reinstalled SU and no effect.
                And I am sure I have the right version for my system.
                And the 2 files are in the sl folder.

                So lets see what the maxwell forum says.

                Peter

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