Error installing SketchUp 6

joshb · 23 Sept 2011, 21:33

My customer is using SketchUp 6, so I'm attempting to install 6 to do some testing with my plug in. I've downloaded the version available online, 6.4 Maintenance Release 6.

When I run the installer (as admin), I get a "feature transfer error". The dialog lists Feature: DefaultFeature and Error: Catastrophic failure. This is a popup modal dialog. The main installshield dialog says that its currently installing LayoutInstaller.exe.

I did a few searches and found other folks reporting similar errors but no resolutions.

I'm running SketchUp 8 on this XP machine, if that matters. Any help in getting a version of 6.0 pro working would be greatly appreciated.

Thanks,
Josh

Gaieus · 24 Sept 2011, 18:29

Hi Josh,

I also have an XP (with SP3) on my desktop and all SU 6, 7 and 8 installed on it. I installed them in this order however. Maybe (I am not saying certainly) that is the problem. Would you try risking to uninstall 8 first then install 6 and 8 back? (It's quite a hassle with custom shortcuts and plugins and toolbars...)

joshb · 26 Sept 2011, 15:20

I was able to find a version of the 6 installer that worked (http://sketchup.google.com/gsu8/download.html ). This was for 6.4.265.

The installer that I was having problems with was here: http://sketchup.google.com/support/bin/answer.py?hl=en&answer=60107 . This said it was for 6.4 Maintenance Release 6.

Now that I've got the eval version, I'm finding out that Google doesnt sell licenses for older versions any more. Joy.

Josh

Dave R · 26 Sept 2011, 17:16

No. they don't sell licenses for older versions but it will just revert to the free version of SU6 when your 8 hours of eval time are consumed. No big deal since you've got V8.