New Bug on Mac OsX 10.6.7 with SketchUp 8 (White lines displ
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Thanks Christophe, this definitely bears investigation. It looks like there are a number of graphics driver updates for OpenGL in 10.6.7 so its not totally surprising that things changed. It is unfortunate that the change is for the worse though. (I'm also surprised to see how far Intel has come with 3D acceleration, I used to be able to dismiss anything with an Intel video card without further thought.)
We'll have to keep digging to see whats happening.
Out of curiousity, does functionality change if you have the Shadows Fix enabled or disabled?
Thanks,
Jody -
Hi Jody,
Thanks for your reply.
- the Shadows Fix enabled or disabled do not affect the bug
- yes, the new Intel graphic chipset work nice on the new MacBook Pro, this is a problem of driver.
For the moment I'm working with the bug. I have the choice to work without shadows, or without GPU acceleration. Maybe, I will re-install the system this week-end.
Jody, who will fix this problem, Apple or Google ?
I don't know re-install SketchUp may fix the problem, probably not.
You can contact me for help, test, if needed.
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Problem solved !
The bug come from a specific update by Apple, but it's not from the last operating system update (10.6.7).
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I have re-installed (older) Mac OsX 10.6.6 version from the install DVD from the box of my MacBook Pro 13" i7, bought five month ago. There is a good news : if I choose the simple installation without options, the operating system is replaced (by the older version) without loosing nothing (preferences, software licenses...). There is no need to erase the hard drive. It's easy and efficient.
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I try to install (successfully) the Mac OsX 10.6.7 update from a downloaded file (not the automatic update, MacOSXUpd10.6.7MBPEarly2011.dmg) from the link : http://support.apple.com/kb/HT4472?viewlocale=en_US.
This update is specific for the new MacBook Pro (early 2011 products).
I test SketchUp 8, there is no more white lines when shadows is activated. I have the latest Mac OsX version.
Now I try to understand what was wrong before.
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I launch the automatic update process. There is some security updates proposed, part of system to update and a mysterious update 1.4 for MacBook Pro (that improve stability for 3D...). I uncheck this update and launch the others.
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Again, I try SketchUp, and it work perfectly.
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I install this update "MacBook Pro Software Update 1.4" that improve 3D stability. I find a note on Apple website about : http://support.apple.com/kb/DL1382?viewlocale=en_US
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I try SketchUp and I have the bug ! The lines are white again when shadows are displayed.
Conclusion : The problem is not the last Mac Os update, but come from a specific update for the new MacBook pro, called "MacBook Pro Software Update 1.4".
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The new Mac OsX 10.6.8 don't work with SketchUp... again !
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@christophe hebert said:
The new Mac OsX 10.6.8 don't work with SketchUp... again !
that's not entirely true.
10.6.8 works fine with sketchup on my computers but i'm thinking you have the 13" mbp with intel HD 3000 craphics card.
it doesn't support any accelerated openGL graphics.if you go Sketchup->Preferences->openGL-> uncheck 'use hardware acceleration', does the problem go away?
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I confirm, intel HD 3000 craphics card support 3D openGl.
It worked fine since 5 months. It's actually a software problem.
Read the previous post, 3D acceleration is not the problem.
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@christophe hebert said:
I confirm, intel HD 3000 craphics card support 3D openGl.
It worked fine since 5 months. It's actually a software problem.
Read the previous post, 3D acceleration is not the problem.
I did read but im not quite clear. As far as I can tell, If you turn off hardware acceleration then the problem goes away. ?
This problem is specific to that graphics card (as far a newer mbps are concerned). The SU shadows are probably right on the border of what that card can handled so when apple tweaks one thing with it (which probably offers better performance in one app) then it might be detrimental to SU performance. I highly doubt apple is going to make sure that card continues tO work well with sketchup. I doubt they even care.
So google could probably keep tweaking their code to adjust to the latest osx updates but you're getting into a cat and mouse game.
That said, I just saw something earlier by Sony which was an external gpu connected via thunderbolt so maybe something similar will come out for your 13"mbp in the coming months.Sorry to say that you basically have an awesome web browsing and email machine but not quite up to par for 3D graphic apps. (all sorts of problems are popping up with Mac rhino and this specific gpu. The devs are basically saying "too bad.. Get a better machine".. )
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@unknownuser said:
Sorry to say that you basically have an awesome web browsing and email machine but not quite up to par for 3D graphic apps. (all sorts of problems are popping up with Mac rhino and this specific gpu. The devs are basically saying "too bad.. Get a better machine".. )
No, you don't understand. I didn't have a basic e-mail machine these five month !
I work on large models with my 13". I had before a 2008 13" with a "true" graphic card and it was slower. My new 13" is two times faster.
I have to go back to Mac OSX 10.6.7 to get back my nice (awesome) 13".
Check off Hardware acceleration is slower.
I'm convinced about HD 3000 GPU. I experienced GMA950 and GMAX3000 that don't work nice (artifacts), but the processor do a large job, it's a balance between.
So, my problem is a software update, not hardware. In a few weeks, more computer will have the same architecture.
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i think you're missing what i'm saying..
basically, 10.6.(n) is not the problem as sketchup and all the recent snow leopard updates have and do work just fine on most macs (the ones with discreet graphics at least)
your problem is stemming from the intel gpu.. (and yeah, the drivers too).. call it what you want be it software/hardware but it's directly related to that card.
intel is updating their drivers to get better gaming performance and they are improving in that field but unfortunately, other areas are taking a hit.. they've never been known to write good drivers and while they're getting better at it, i still don't think they're ready for the primetime. sandy bridge isn't going to be able to support openCL and i don't think that's going to happen until ivy bridge next year..
until that time comes, i personally wont be getting a computer without discreet graphics on board..but who knows, maybe intel/apple will get it right eventually and come out with a driver that has the gaming performance they're seeking while not messing up sketchup's and similar needs..
keep in mind, i'm no programmer and i'm just calling it like i see it.. as of right now, your only choice is to use one of the workarounds you've found.. maybe jody will step back in and give some better tech explanations of all this.
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No more white line bug with the new Mac OsX Lion on HD3000.
I have also tested the new Mac Book Air with Lion. SketchUp work perfectly.
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