Cannot install sketch up 7.1 pro

kiddieboy12 · 10 Jan 2010, 04:58

First of all, I would like to make, it official that I am no noob.
I have been using sketchup 6, when i first started.

But for some reason I have a problem installing it, it gives me a error code I cannot, find online.
So please help me.

I do have a picture, Also I have reinstalled framework 3.5 sp1, and installed new directX.
Still not working, PLEASE HELP ME, OR I WILL BE FORCED TO MODEL IN 3ds MAX!!!!
I dont hate 3ds max, but sketch up isnt as laggy,

kiddieboy12 · 10 Jan 2010, 06:08

BUMP

Chris Fullmer · 10 Jan 2010, 07:12

bump after an hour on a saturday night? Got a big deadline?

Anyhow, I see you are using SU Pro. Since you have an official Pro version, with authentic license, you can contact SketchUp support directly. That error code is something probably most of us could not help with. Good luck,

Chris

kiddieboy12 · 10 Jan 2010, 07:23

@chris fullmer said:

bump after an hour on a saturday night? Got a big deadline?

Anyhow, I see you are using SU Pro. Since you have an official Pro version, with authentic license, you can contact SketchUp support directly. That error code is something probably most of us could not help with. Good luck,

Chris

I DOWNLOADED THE UN PRO VERSION TOO
DIDNT WORK, THIS IS HOW DESPERATE I AM!!
Same error..

please help, I am going to contact Google,anyways, but I want to see your opinions.

Gaieus · 10 Jan 2010, 08:34

Hi Noen,

Chris is right - we, "amateur users" will probably not be able to help with this. Therefore I am moving your topic to the SketchUp Discussions > Bug Reports section - the GSU Team members regularly chime in there (and Andrew who programmed the installer for Windows is also a regular here).

I hope you will get some help - and also that we can all learn from it.

Khai · 10 Jan 2010, 09:25

ok thats technically Error 1935.

and your in for some fun. there's no clear fix that I can find to point you at. A google search turns up a load of links on this..

sorry I can't be more help

kiddieboy12 · 10 Jan 2010, 22:02

@khai said:

ok thats technically Error 1935.

and your in for some fun. there's no clear fix that I can find to point you at. A google search turns up a load of links on this..

sorry I can't be more help

its a C++/framework error, currently reupdating

kiddieboy12 · 11 Jan 2010, 03:33

@khai said:

ok thats technically Error 1935.

and your in for some fun. there's no clear fix that I can find to point you at. A google search turns up a load of links on this..

sorry I can't be more help

Life is all good!!

install C++ redistribute 2005 sp1
and C++ redistribute 2008 SP1

and you should be able to install, please close.

AndrewS · 16 Jan 2010, 00:08

@kiddieboy12 said:

Life is all good!!
install C++ redistribute 2005 sp1
and C++ redistribute 2008 SP1
and you should be able to install, please close.

Hello. I'm sorry I didn't get back to you sooner; things were very busy getting our last release out the door over the holidays.

I am glad you found a solution to your problem. Installing the VS 2005 SP1 redistributable is what I would have suggested if I had been able to respond in time.

The part I find curious is that you also installed the 2008 redistributable. SketchUp is built in Visual Studio 2005 and therefore, that's the version of the redistributable package you need to install. Did you install 2008 for fun, because you needed it for another application, or because you thought SketchUp needed it?

I'd really like to know because I can't think of any circumstances under which you would have needed 2008 for SketchUp to function, so if you did, I need to investigate it more closely.

Thanks,

Andrew