Maxwell v.2 - SUplugin does it work under OSX ?

frv · 16 Oct 2009, 12:28

I would like to ask anyone here who has the new version of Maxwell v.2 and new plgin working with autoMXM enabled and has an Apple OSX system.

I can't get it to work properly. With autoMXM switched on the export goes very slow. Compared to the old plugin were export was usually a matter of seconds, minutes max with big files. The new plugins takes 50 times longer to export. A file of maybe 5 Mb with lets say 15 textures can take up to hours to export. Under v1.7 of the plugin the same export took less than 20 seconds. If you are patient though the export by itself does render.

I hope someone can help out who also works with Apple OSX and has bought Maxwell v.2

Francois

Stinkie · 16 Oct 2009, 13:16

Contacteerde je NL al? ("Did you contact NL yet?")

frv · 17 Oct 2009, 08:33

Yes I did.
They mailed me they are working on it.
I am leaning over to Skindigo. From what I see by the demoversion SKindigo the plugin is mature and much better concieved. But I have a lot of time invested in MAxwell. I will give it a few more weeks and then I will ask Next Limit for a refund because the plugin fails to export. For now I have to advise SU - OSX users not to upgrade to v.2.

Stinkie · 17 Oct 2009, 09:00

I must say I've had my share of problems with MW's SU plugins (the previous incarnations, that is, I haven't tried the new one), both on Mac and Windows. At one point, they released a version of the plugin that wouldn't export textured models no matter what I tried. Given the added bonuses of the Studio (again: the previous incarnation) crashing if one dared looking at it wrong, and components being strewn about in models one opened in the Studio, I decided I'd no longer give NL the benefit of the doubt. A company that releases software with glaringly obvious bugs in it, and then takes ages to fix those bugs, to my mind is flat-out stealing from me. I swear that they're lucky they're not based in Belgium. At one point, I'd certainly headed over to their offices.

Getting a refund will prove hard, I think. Though I'd suggest checking with your lawyer as soon as possible.

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kwistenbiebel · 17 Oct 2009, 09:45

@unknownuser said:

"Refund Policy
....
If the error or defect is confirmed by Next Limit and Next Limit is assured the anomaly is of Next Limit´s responsibility, Next Limit shall take reasonable measures to fix the anomaly....
"

This is where NL seems to fail its own refund policy.
You might have a case against them because of this.

Stinkie · 17 Oct 2009, 11:02

It says "fix the anomaly", not "give you back your money". Come to think of it, it doesn't just say they'll fix it. It says they'll "take reasonable measures to fix the anomaly". The inclusion of "reasonable" gives them considerable leeway, IMO.

No refund, can't sell your license, poor service ... Anyone else looking forward to Thea's release?

frv · 19 Oct 2009, 10:15

I will now have to convince myself spending another 300 euro's in SKIndigo after just spending just that on Maxwell 2.0

I was just hoping someone had it working to save me the money. It might be my system but I seem to be the only one here on the forums with an updated version on OSX-SU.

Stinkie · 19 Oct 2009, 15:46

Correct me if I'm wrong, but you also use Modo 401, don't you? Why don't you, as a work around, export from SU to Modo, and from there to Maxwell? Bit tedious, but you get to use Modo's preview renderer for setting up your lighting.

frv · 20 Oct 2009, 09:57

I just export with the older version of the plugin and open the file in Studio and so on. Going the Modo way is really not handy, Modo does not import as well as Studio does and the Modo to Maxwell plugin is also not really perfect.

As it is, on OSX you can work with Maxwell 2.0 but with autoMXM on the export is too slow to work with. The only problem you have exporting with the old plugin you can not automatically start Maxwell to render. You have to start the render by Studio.

I had almost gotten Skindigo which I like a lot by the demoversion but they have a major license issue I don't want to be involved in.

kwistenbiebel · 20 Oct 2009, 10:25

@frv said:

I had almost gotten Skindigo which I like a lot by the demoversion but they have a major license issue I don't want to be involved in.

What is that license issue?
I was just about to place an order....

frv · 20 Oct 2009, 12:07

Your license will be a installed-hardware key-code. It just works with one system. If you buy a new computer you need to contact Glare to get a new key .

I asked Glare about this yesterday but have not recieved a reply yet. If I had a deadline I would thus still be waiting for a new key for my backsystem in case I had a crash during a project. Considering timezones, the small size of their company, I can not risk using their hardware keyed app as an important part of our workflow making me depended on their willingness to provide me a new key in time.

For homeuse its fine of course but in an office its obviously a nightmare. We use several computers per person at the office at home and with laptops.

Maybe in your case in does not matter but do not expect Skindigo to become a mainsteam add-on to SU with this kind of license policy.

Francois

Sheik · 20 Oct 2009, 18:59

Hi Francois,
I´m on XP, and the plugin for MR2.0 works fine here.
I have seen a few posts about the plugin not working, but I wonder if they are all on OSX? Is the plugin working for anyone on OSX?
Sheik

frv · 20 Oct 2009, 23:11

Tx Sheik,
I understand the plugin works with PC's but I have found no one yet who used Maxwell on a Mac. I thought there were a few more. Maybe the recession hit the Mac crowd harder ...

There was a guy who wrote MXM reporter as a plugin and also run into to a coding problem with the path to the MXM library. He solved it somehow. I am afraid at NL they have other priorities right now.
I have several different system and they all have exactly the same problem using autoMXM with the new plugin. If you test it with small files its not a problem but slightly larger files take forever to export were the previous plugin exports within seconds.
Francois