SU5 license error
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I just tried authorizing SU5 on a new machine (has vista) and my code was errored incorrect...? Anybody have a fix or a google contact (online help is now several tiers beyond my patience and never mentions SU5 along the way)?
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Does it do this now with SU 5 too? All our SU 4 installations (XP) have died with the program starting to re-ask for an authorization, and not accepting the details (or returning to the authorization dialog in an endless loop).
I also seem to remember that version 5 never worked with Vista...
Anssi
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Well, crap...I was afraid of that! Is there a work around or will SU5 die after my 8hrs?
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Hi Tom,
I answered your PM. I read somewhere that Google stopped supporting SU 4 (IMO this shouldn't break existing licenses however) technicallybut it means SU 5 is still supported.
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Well, I did a bunch of differently worded google searches and finally came up with an SU6 answer that worked on SU5, thank god: "right click the desktop icon, click 'run as adminstrator', then fill out the authorization info"...vista is gonna drive me mad isn't?!?
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Once youve got everything installed it isnt too bad
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Oh, sorry, Tom, the "administrator" thing with Vista and SU was kind of obvious to me (and definitely not SU 5 speific) that I didn't even think about it first. Sometimes you even need to run SU first like this in order to get Vista to believe it is legitimate.
But at least you have it correct now.
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@gaieus said:
Oh, sorry, Tom, the "administrator" thing with Vista and SU was kind of obvious to me (and definitely not SU 5 speific) that I didn't even think about it first. Sometimes you even need to run SU first like this in order to get Vista to believe it is legitimate.
But at least you have it correct now.
<Shameless plug>
In the latest version of SU7, this problem is corrected by some trickery we perform at install time.
</Shameless Plug> -
Hey, could you employ that same trickery to over-ride any authorization needed so I can install it on my school computers when I have no admin priveleges at all?
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@chris fullmer said:
Hey, could you employ that same trickery to over-ride any authorization needed so I can install it on my school computers when I have no admin priveleges at all?
I like your thinking, but unfortunately, no. The trickery is to require the user to authenticate at install time, which allows us to perform future licensing operations without requiring the user to choose "run as administrator". -
Ahh well, wishful thinking
Thanks for the update on that Andrew. Its always good to know a little bit more about how SU is working, especially since we do quite a bit of installation troubleshooting.Though, not nearly so much since the new version doesn't require the discussed administrator workaround anymore. Thanks!
Chris
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@andrews said:
In the latest version of SU7, this problem is corrected by some trickery we perform at install time.
Thanks for that, Andrew. I haven't come to the happy hance to run SU on Vista yet. Hopefully when XP runs out eventually, Windows 7 (or even later) will replace Vista and be already bugfixed with a couple of service packs.
(Just don't tell me that SU 8 won't support XP as SU 7 doesn't support Win 2000 any longer
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@gaieus said:
(Just don't tell me that SU 8 won't support XP as SU 7 doesn't support Win 2000 any longer
)SU 8? There's going to be a SU 8?
Anssi
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Sure! With high poly (billions of polys with easy orbiting), multi core, 64 bit, proxy, animation and hdri support and a fix for the shadow bug (actually, a WYSIWYG, real time PR renderer will also be added)
They are now writing the exporters for Max, Cinema4D - even Vue - and all because they will be toys compared to SU.
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