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    SKU7 Crashing

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • P Offline
      Philw
      last edited by

      I have version 7 pro and have been using it since I downloaded it a couple of weeks ago. Since that time this version has crashed at least at least 3 times a day when I use the program. I get no bug slat no nothing, the program is just gone along with all the work I put in and had not saved in the interim. It is very frustrating, Please help.

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      • R Offline
        remus
        last edited by

        Have you tried reinstalling it? can help sometimes.

        And to make sure you dont lose too much work you can turn on autosaving by going window->preferences and ticking the relevant option.

        http://remusrendering.wordpress.com/

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        • GaieusG Offline
          Gaieus
          last edited by

          Hi Phil and sorry to hear about your problems. Could you provide some details about your hardware environment (especially video card)?

          Until then I'll move your topic to the Bug reports dept. for better attention by GSU Team members who regularly monitor it.

          Gai...

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          • P Offline
            Philw
            last edited by

            I have reinstalled the program so far I have crashed only once and I do not get a bug splat when it happens, or has that been eliminated? I am on a Dell Precision running windows XP with a dual core processor @ 2.66 and 4 megs of ram, service pack 3. My video card is a nvidia Quadro FX 550.

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            • GaieusG Offline
              Gaieus
              last edited by

              Sounds like good specs!

              I've just had a bugsplat recently (today) so it is not eliminated. Actually it is a good way for reporting problems about SU.

              Gai...

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              • P Offline
                Philw
                last edited by

                I can see the Bug splat icon in the SU folders, but nothing comes up when it crashes. guess i'll try to reinstall again a little later.

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                • M Offline
                  mpowell1234567890
                  last edited by

                  I keep getting a bugsplat everytime I try to edit a model. I even tried uninstalling it and reinstalling it.. Is there a way other to fix it?

                  ~Oh, also in top view "By pressing the top view icon" the model cannot be selected when I click on it.. But when I rotate it a little bit -it can be selected..
                  Is there a way to fix it? It also happens in the side, front & back view.

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