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    Black screen lockup

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    • J Offline
      jhearcht
      last edited by

      SketchUp 6 Pro on Win XP 2.5 GB memory

      I am experiencing frequent lockups in a simple model, where the screen turns black for a while, and then eventually redraws and returns control. Has anyone else run into this problem?

      I have tried turning off the Hardware Acceleration for my nVIDIA Quadro FX3000 graphics card, and that seems to help, but I'm not sure yet. SU works much faster with HA on, but the lockups waste a lot of time. I would really prefer to make use of the video card's extra CAD power, and I don't understand why it's not compatible with SU.

      Any suggestions to have both HA and a stable system will be appreciated.

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      • TaffGochT Offline
        TaffGoch
        last edited by

        jhearcht,

        You need to try a new graphics driver. nVidia Forceware 162.65 works great on my Quadro FX 1500M (mobile). For a while, I had trouble with the drawing window either turning black or not updating, whenever I used anti-aliasing (other than '0x'). This driver fixed it, and no new problems were introduced:

        For your graphics card, version 169.96 is recommended:
        http://www.nvidia.com/object/winxp_169.96.html

        You also have some other choices with which to experiment, if that one doesn't work right:
        http://www.nvidia.com/object/winxp_169.47.html
        http://www.nvidia.com/object/winxp_169.39.html
        http://www.nvidia.com/object/winxp_162.65.html

        I found these recommendations using the nVidia search engine:
        http://www.nvidia.com/Download/Find.aspx?lang=en-us

        Regards,
        Taff


        SketchUp Pro / Version 6.4.112
        Windows XP Pro / SP3
        DELL Precision M90 / 2 GB RAM
        nVidia Quadro FX 1500M / 256 MB
        nVidia driver: Forceware 162.65

        "Information is not knowledge." -- Albert Einstein

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        • AnssiA Offline
          Anssi
          last edited by

          Also check that your display controls are set to the SU recommended values, especially Antialiasing should be set to Application controlled.

          I also have a notion that some mouse drivers, like Microsoft Intellipoint or Logitech Mouseware cause problems like this, that go away if you uninstall them and use the Windows automatically installed default driver instead (of course if you have some ultracool whizbang mouse with a zillion buttons, you will lose some functionality)

          Just suggestions

          Anssi

          securi adversus homines, securi adversus deos rem difficillimam adsecuti sunt, ut illis ne voto quidem opus esset

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          • J Offline
            jhearcht
            last edited by

            Thanks for the suggestions. I have the latest driver for the video card. The card has special settings for various CAD, graphics, and game applications. SketchUp is not on the list, so I'm now experimenting with "3D app-Modeling AFR". "Triple Buffering" is one of the options; sounds good so I turned it on, along with Enable Overlay. Other than that, I have no idea what all the other settings are supposed to accomplish. Anti-aliasing is set to "App Control". I'm using a MS wireless mouse, but other than an occasional signal delay, it doesn't seems to cause problems with SU.

            Since there are so many ways for video drivers and apps to go wrong, I'm getting the impression that this is just another thing I'll have to learn to live with---with teeth clenched.

            BTW, what are the "SU recommended values" for display controls?

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            • TaffGochT Offline
              TaffGoch
              last edited by

              @unknownuser said:

              ":16igdwe5]SketchUp is not on the list, so I'm now experimenting....

              You should be able to add 'SketchUp' using the nVidia control panel.
              nVidia_control_panel.png
              I seem to recall that the 'Conformant texture clamp' setting made a difference on my nVidia system. Here are my nVidia Quadro settings for SketchUp, should they be of any use to you:

              Ansitropic filtering : Off
              Antialiasing - Gamma correction : Off
              Antialiasing - Setting : Application-controlled
              Antialiasing - Transparency : Off
              Buffer-flipping mode : Auto-select
              Conformant texture clamp : Off
              Enable overlay : Off
              Error reporting : Off
              Exported pixel types : Color indexed overlays (8 bpp)
              Extension limit : Off
              Force stereo shuttering : Off
              Maximize texture memory : On
              Multi-display/mixed-GPU acceleration : Multiple display performance mode
              Stereo - Display mode : Use on-board DIN connector
              Stereo - Enable : Off
              Stereo - Swap eyes : Off
              Threaded optimization : Auto
              Triple buffering : Off
              Unified back/depth buffer : On
              Vertical sync : Use the 3D application setting
              Taff


              DELL Precision M90 / 2 GB RAM
              nVidia Quadro FX 1500M / 256 MB
              nVidia driver: Forceware 162.65

              "Information is not knowledge." -- Albert Einstein

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              • Z Offline
                ziggyquidz
                last edited by

                Um mind if i hitch along this post? i think i'm having the same problem, newbie here:
                mine isn't a black screen lock-up, but quite similar, mine looks more like a screen distortion, (specs on my pc, core 2 duo 2.93ghz, 3.50gb of ram, nvdia gforce 9500gt) does that quadro settings work with me? maybe you could give me proper settings to rid of this issue

                (oh had this problem before, tweak my 3d settings, googled the problem, saw a site that posted that, can't seem to find it anymore 😢 )

                thanks in advance to anyone who can help

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                • KrisidiousK Offline
                  Krisidious
                  last edited by

                  3 years and no one replied to you... that's sad. I guess your post got buried. Did you figure out to upgrade your video driver?

                  By: Kristoff Rand
                  Home DesignerUnique House Plans

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