Graphics Card Problem

orei

well guys.. i think that the problem.. is the driver series 169.*.. because.. with these deries of driver, i've many problem with the graphic in sketchup.. with the WHQL 163.75.. no problem.. but this is a shame.. because the new nVidia ForceWare, solve many problem with the latest game and software..

Anyone... has the same problem??

thanks a lot

kook kai

i just add ATI Radeon HD2600 to my computer, spec: microsoft windows XP professional version 2002 service pack 2, pentium D CPU 2.8GHZ, 2.50 GB of RAM. i had problem orbiting the heavy model before i got the card. now it's another issue, orbiting is fine but when i select the entity, i can't grab what i want.

i tried setting up the anti-alias thing to let the application control, i tried download the latest driver for the graphic card. it didn't help. what should i do? buy a new graphic card? which one would work best ? i do not render, just modelling. anything that makes me orbiting the 50 M file smoothly would be great.

help or suggestion would be appreciated. i'm not a computer guru and need to finish the project i'm working on within this week. thank you.

remus

Have you tried using the 'fix reverse picking driver bug' option?

kook kai

^ where to find that option? in the catalyst controller or SU? thanks for helping.

remus

Its in SU. window->prefernces->opengl

kook kai

i tried that, still no improvement. now thinking about buying new card, but don't know which to buy, something that suits my demand. i don't want to pay too much for what i don't really need and also don't want to waste money buying something that doesn't work. i am living in thailand. tomorrow will go look for options. i'm not sure if the salesperson would be able to help me pick the right card....

remus

As a general guide:
ATI cardsare not quite so well supported as nvidia cards, although some of them work fine it can be a bit hap hazard.
Nvidia 7000 cads are generally a pretty safe bet.
Nvidia 8000 cards are pretty safe as well, altohugh i tink there has been a few issues with the 8800gt card, this has probably been resolved, though.
Nvidia 9000 cards are probably ok, altohugh i dont really know as i dont know anyone whos got one.
Nvidia quadro fx cards are a very safe bet, although they are expensive.

Anssi

Kook Kai,

Before giving up, you could also try unchecking the "enable Fast Feedback" option in the SU Window>Preferences>OpenGL pane. This will have a minimal effect on SU performance, but the display remains much faster than if you turn off the whole "Hardware Acceleration"

Anssi

thomthom

@remus said:

As a general guide:
ATI cardsare not quite so well supported as nvidia cards, although some of them work fine it can be a bit hap hazard.
Nvidia 7000 cads are generally a pretty safe bet.
Nvidia 8000 cards are pretty safe as well, altohugh i tink there has been a few issues with the 8800gt card, this has probably been resolved, though.
Nvidia 9000 cards are probably ok, altohugh i dont really know as i dont know anyone whos got one.
Nvidia quadro fx cards are a very safe bet, although they are expensive.

I've got a 8800GT card on Vista and it's working fine. At least by itself. If I use my old 6800GT to power my other monitor all OpenGL apps becomes dead slow. But running both monitors of the 8800GT and everything is quick and snappy.

kook kai

thank you very much all. i took my hard drive to the shop where i bought the card. it's not only the issue with SU. my audio system didn't work, i suspected that it's due to the new card i just installed. my assumption was right. the mainboard driver and ATI Radeon driver were conflicted (my hd is HP a5080l. the guy in the store let me change the ATI with the new card. i chose GeForce8500 after reading what's written here regarding the graphic card. it's not expensive, i paid about US$70. tweak a bit in the open GL option, tick the last line to be 4x. it works alright now.

gata

Herwiberden, I'm glad to hear about your success. Motherboard problems forced me to get a new computer. I now have a EV GA nVidia Ge Force 8600 GTS 512 MB GPU. A few negative reports made me gun-shy about DirectX 10. So I only allowed DirectX 9 to be installed for now.

XP Pro SP is still available for new set-ups. Vista OS along can cause another set of 'problems'. CAD people have reported problems with saving files among other things... But I digress...

Orei, I have driver version 6.14.11.5827 for the nVidia and it seems to work on my new system. But I also was happy with my Radeon x1950 Pro on my older, sick computer - with a few less visual abnormalities. That worked very well with my use of SU too. Video cards are only one part of a computer. All parts - hardware and software - have to play together nice. In Heriberden's case here, that only involved checking a little box.

ap-alexander

@remus said:

Nvidia 9000 cards are probably ok, altohugh i dont really know as i dont know anyone whos got one.

I'm running SketchUp on a geforce 9600GT. Everything runs perfect as long as I don't turn anti-aliasing on. Which is unfortunate because I think it looks so much better if it's turned on. The problem that I run into is the display works fine, and I can orbit; but as soon as the hold down the left mouse button the SU display goes crazy. I don't know if anyone has yet solved this issue.

My setup is:
WinXP
AMD Quad-core
2GB RAM
geforce 9600GT 523MB
ASUS M3A mobo
dual monitors (I only mention this because I read somewhere that a dual monitor setup can screw up anti-aliasing)

-Andrew

remus

Cheers for the heads up alexander. Have you downloaded the latest drivers? there were some new ones released recently, might hep with your AA problem.

watkins

Dear All,

I have a colleague who has downloaded Sketchup on to his PC, but cannot make it work.

He writes:

"I have just revisited Sketchup and remember why I didn't get very far last summer. As soon as I begin, by clicking on Instructor (or anywhere on the site for that matter) it freezes and says 'not responding'."

I suggested that he uninstall aNd reinstall, but this didn't work. Is this a graphics card problem, and if so, what should he do?

Kind regard,

Bob

Gaieus

@ Alexander

Try this, alexander: go to the seting panel of the driver for the video card, find AA settings and make sure it is set to "application controlled" (or similar - I don't have an nVidia card t the moment).

I1m not sure it helps, just gessing.

@ Bob,

Is he using Vista? I have herad such problems with Vista OS and freshly installed SU (where the tutorial and instructor or what windows pop up automatically).

The workaround is supposed to be to start SU by opening an existing file and not by the SU icon (or Start menu or whatever).

If he hasn't got a SU file yet, he can copy one from the /Resources/en-US/Templates folder (I think that's the path).

Tell him to try this first. If he can start SU this way, it is the same problem and I think I've read a fix for it somewhere since this tip.

remus

Im not sure if this would work, but you could try right clicking the SU icon->properties then there should be an option to run it in xp comaptability mode.

Worth a try at least.

watkins

Dear Remus and Gaieus,

I have emailed Felix to ask him to email me his system and computer details.

I will also email him my own start-up template so that he can follow the posted instructions.

Thank you both for your help.

Kind regards,
Bob

PS Felix is a cabinet maker and so I will suggest that he joins the Forum at some stage. The more woodworkers the better.

watkins

Dear Gaieus and Remus,

I quick update on my last post.

Felix emailed me to say that it is now working. He was indeed running Vista, but he didn't say which of the suggested fixes worked.

Thanks for your help.

Regards,
Bob

vik1786

hello everyone
my specs are:
intel core2 duo 2.66, 2.00 ghz
3 gigs of ram
windows xp 32bits servicepack 3
2 MSI nx8600 gts 512mbs in SLI

i just migrated to duals Nx8600 gts of 512mb and now im getting problems when im running sketchup, weird graphic, crashes etc.. when i was using a simpler card ( a single nx8600 gt 256mb ) everything ran smooth i really dont know what the problem is ..... i have the latest drivers for my card i have even tested with other software like 3ds max and autocad and neither of them gime me problems can someone help me??

HobbesPDX

@vik1786 said:

can someone help me??

I installed a second video card, and now Sketchup consumes 1/2 of my quad-core CPU.

My solution is to only use one video card during use of Sketchup.
I found that if I reduce my desktop from 4 monitors to 2 (just one video card in use), then start Sketchup, it performs normally.

Hope that helps.