Posts made by Jenkus

Hello, could you please release all seats from our Fredo bundle?
We didn't know you can release them. And the option doesn't show up for us on the page.
We can not access our old computers anymore and in the heat of the moment we bought a new license on 23/09.
Is it possible to get a refund?
Thank you

@rich o brien said:

@jenkus said:

We purchased the bundle for Fredo and followed the descriptions.
When trying to validate the license it says
'msg_validation_error ..... ERROR_07'
Sketchucation is up to date.
The licenses don't show up in 'Global status of plugins under SCF License'.
What to do?

Screenshot the error message. We have no ERROR_07 message But we do have A07, B07 etc....

We purchased the bundle for Fredo and followed the descriptions.
When trying to validate the license it says
'msg_validation_error ..... ERROR_07'
Sketchucation is up to date.
The licenses don't show up in 'Global status of plugins under SCF License'.
What to do?