Hi Fredo, I have written to you 2 more times in this forum and I have also sent you an email privately for about 1 month without ever getting a reply. My request was for my license seats that are occupied without actually being active on any PC. I currently only use your plugins on one machine and unfortunately as you can see from the attached screenshoot I have no way of releasing the places I would like to free. Am I wrong or is something not working as it should? Is it possible that I do not have the possibility to activate / deactivate the license according to my needs? I hope in your answer. Thank you.
Erik
Posts
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RE: SCFLicense: Extension Licensing on Sketchucation
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RE: SCFLicense: Extension Licensing on Sketchucation
Hello Fredo6! Why do I find myself more places occupied (for some all) if I have installed the licenses only on a PC? Is it possible to free places that are not actually used? Thank you. Good work.
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RE: SCFLicense: Extension Licensing on Sketchucation
Hi, today I purchased the license and successfully activated 2 plugins on the first attempt (RoundCorner and JointPushPull) but I had many problems activating Curviloft. Reading the forum posts I followed the instructions asking to try to delete the "SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt" file from the PC and try again to activate the licenses. After several attempts I succeeded but I realized that all the places were occupied and while releasing on this pc all the licenses in my Sketcheducation profile I still find myself occupied some places for other plugins. From the license management page of my profile I can't do it and so I wanted to ask you: is there a way to "reset" the situation in order to free up places for the use of these plugins on my other PCs? And again: why even though I tried the activation always on the same PC, the HW ID is different? Sorry my english but i had my italian translated to Google. Thank you