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    Black screen printing problem (its back!)

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    • R Offline
      RonanR
      last edited by

      Hello,

      On my laptop (Windows XP SP2, ATI Mobility Radeon 9700, Sketchup 6
      Pro), if I turn on Hardware Acceleration, I get the black screen
      printing problem. This, for those who have never experienced it, means any attempt to export to jpeg, print to a printer or to PDF ends up with a black rectangle. Also, most
      thumbnails (components / style icons) also go black within Sketchup.

      So I have to keep Hardware Acceleration off, much to the detriment of productivity...
      I have the latest graphic card drivers, by the way...

      Any ideas as to why? Or what I can do?

      any help or pointers appreciated.

      %(#BF00FF)[Please keep signatures minimal.
      Oh, and ditch incandescent light bulbs.]

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      • AnssiA Offline
        Anssi
        last edited by

        Ronan,

        Did you try the other options on the Preferences>OpenGL window? My old ATI card will work with Hardware Acceleration on, but I have to turn Fast Feedback off.

        You might still try downloading and updating the display driver. Laptop display drivers may be available only through the laptop manufacturer's website, but I would try ATI too.

        Just dumb suggestions

        Anssi

        securi adversus homines, securi adversus deos rem difficillimam adsecuti sunt, ut illis ne voto quidem opus esset

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        • R Offline
          RonanR
          last edited by

          Thanks Anssi for your suggestions, but no, Fast Feedback on/off doesn't make any difference... I'll now hunt for an updated version of my driver throu Sony Vaio, as ATI can't help.
          For those who use the Google Group Sketchup forum, a similar thread has appeared there as well (apart from mine!).
          I wonder if the latest SU build + the latest Windows updates = new printing problems ?

          %(#BF00FF)[Please keep signatures minimal.
          Oh, and ditch incandescent light bulbs.]

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          • eevaE Offline
            eeva
            last edited by

            here's a topic in the newbie forum, seems to be the same problem. maybe this would also solve your problem?

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            • R Offline
              RonanR
              last edited by

              Thanks Eeva for this. I hadn't seen the newbie thread.

              Basically its a 'Hardware Acceleration' issue with my particular laptop/video card combination.
              I've had a reply from someone at Google: see this thread for their answer

              http://groups.google.com/group/Sketchup-Pro/browse_thread/thread/7aa2a4dd5ef40190#17aa3783531eb585

              %(#BF00FF)[Please keep signatures minimal.
              Oh, and ditch incandescent light bulbs.]

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              • GaieusG Offline
                Gaieus
                last edited by

                bump

                Gai...

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