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    SCFLicense: Extension Licensing on Sketchucation

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    • fredo6F Offline
      fredo6
      last edited by

      @richarddriessen said:

      Can you help me, maybe with team viewer?

      Could you do the following

      1. In the Message History panel, click on the button "License File Location". This opens the directory where license files are stored.

      2. Erase the files

        • SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt
        • SCFLicense_FredoSpline_this_computer.txt
      3. Redo the Validation procedure.

      Sorry for the inconvenience. There seems to be some problem on Mac platform which we are investigating and will fix.

      Fredo

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      • R Offline
        RichardDriessen
        last edited by

        @fredo6 said:

        @richarddriessen said:

        Can you help me, maybe with team viewer?

        Could you do the following

        1. In the Message History panel, click on the button "License File Location". This opens the directory where license files are stored.

        2. Erase the files

          • SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt
          • SCFLicense_FredoSpline_this_computer.txt
        3. Redo the Validation procedure.

        Sorry for the inconvenience. There seems to be some problem on Mac platform which we are investigating and will fix.

        Fredo

        Thank you, it worked, I can use the Fredo lines again

        1 Reply Last reply Reply Quote 0
        • K Offline
          kejhamartin
          last edited by

          Hello.

          after a while the plugin will write me that the license has expired. I am forced to re-insert the activation file but this will exhaust the maximum number of seats. could any solution be found please for this problem? Thanks

          1 Reply Last reply Reply Quote 0
          • D Offline
            dahlline08
            last edited by

            HELP! FredoSpline license does not work.

            I have not received any email but apparently, a license is on my computer but when I try to validate it, I receive a message (msg_validation_error Request to Sketchucation = ERROR_FO8 )

            When I follow the PDF, then I'll have to pay again 15 dollars for a license.

            What to do?

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            • fredo6F Offline
              fredo6
              last edited by

              @dahlline08

              @dahlline08 said:

              HELP! FredoSpline license does not work.

              I have not received any email but apparently, a license is on my computer but when I try to validate it, I receive a message (msg_validation_error Request to Sketchucation = ERROR_FO8 )

              I do not have traces that you purchased a license for FredoSpline as dahlline08 (actually of any of my paid plugins). Did you go through the purchase of FredoSpline and if so, when?

              1 Reply Last reply Reply Quote 0
              • D Offline
                dahlline08
                last edited by

                I bought Basic Premium Plan and my user ID: 1277920.

                According to my paypal, I made the purchase at 10.58 today.

                1 Reply Last reply Reply Quote 0
                • fredo6F Offline
                  fredo6
                  last edited by

                  @dahlline08 said:

                  I bought Basic Premium Plan and my user ID: 1277920.

                  According to my paypal, I made the purchase at 10.58 today.

                  There is a confusion.
                  You subscribed to the Premium membership of Sketchucation.
                  For plugins, mine and from other authors, you have to purchase them individually.

                  For mine, go to their menu (say Tool > Fredo6 Collection > FredoSpline > License...) to get the dialog allowing you to go to the purchase page and then to validate the license on your computer.

                  Fredo

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                  • D Offline
                    dahlline08
                    last edited by

                    Can you see, if I have bought FredoSpline now?

                    1 Reply Last reply Reply Quote 0
                    • fredo6F Offline
                      fredo6
                      last edited by

                      @dahlline08 said:

                      Can you see, if I have bought FredoSpline now?

                      Yes. Did you receive the email from Sketchucation with the license file attached?

                      1 Reply Last reply Reply Quote 0
                      • A Offline
                        adamgmace
                        last edited by

                        Hi, long story short I have exactly the same problem as every other user on this thread (license disappears, msg_validation_error, Request to SketchUcation = ERROR_AOC). I'm running FredoCorner in Sketchup Pro 21.0.338 on Mac OS Catilina 10.15.7. I successfully used the technique of going to license file location, deleting the license signature file, and and re-verifying my same license.

                        My problem now is that FredoCorner forgets my license every couple logins, so now of course I have used up all the "seats" in my license and am locked out of the plugin all together. Any progress squashing this bug? Sorry guys, but I have to say I am kind of feeling like I threw my money away at this point. Any help is much appreciated!!

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                        • fredo6F Offline
                          fredo6
                          last edited by

                          @adamgmace
                          Did you update to Sketchucation ExtensionStore v4.1.0?

                          This upgrade of ExtensionStore is supposed to fix the problem.

                          1 Reply Last reply Reply Quote 0
                          • A Offline
                            adamgmace
                            last edited by

                            You know I thought I had but when I rechecked I was still on 4.0. I find the updating process for extensions a little clunky, I must have screwed it up somewhere. Thank you so much!! Im so glad to be back up and running on your products again, they are really great!

                            AGM

                            1 Reply Last reply Reply Quote 0
                            • S Offline
                              soopia berry
                              last edited by

                              After purchasing the [ClothWorks] license, the registration fails and an error occurs.

                              It's been 3 days since I bought it, but why isn't the reply email coming?

                              I hope you solve it quickly.

                              License registration not successfully

                              my name: 수피아 베리 soopia berry


                              20210618_224538.png

                              1 Reply Last reply Reply Quote 0
                              • A Offline
                                Abhi_1234
                                last edited by

                                not even used 1 min licence expired rubbish

                                1 Reply Last reply Reply Quote 0
                                • Dave RD Offline
                                  Dave R
                                  last edited by

                                  @abhi_1234 said:

                                  not even used 1 min licence expired rubbish

                                  What version of SketchUp? Your profile says 2020 Free/Make which is impossible.

                                  Etaoin Shrdlu

                                  %

                                  (THERE'S NO PLACE LIKE)

                                  G28 X0.0 Y0.0 Z0.0

                                  M30

                                  %

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                                  • G Offline
                                    Gábor
                                    last edited by

                                    @abhi_1234 said:

                                    not even used 1 min licence expired

                                    Could you tell me the email address you used when you purchased the license? I could not find any license purchased by your user in our database.

                                    1 Reply Last reply Reply Quote 0
                                    • P Offline
                                      piazzadesign
                                      last edited by

                                      Hello,

                                      I have the current version of sketchucation tools & downloaded FredoCorner. It won't let me purchase it anywhere that I can see.

                                      Please advise, thank you,
                                      Colleen

                                      1 Reply Last reply Reply Quote 0
                                      • A Offline
                                        Anne O Grady
                                        last edited by

                                        Hi There...

                                        I can help you.
                                        I have sent you an email from support@sketchucation.com.

                                        Regards
                                        Anne

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                                        • fredo6F Offline
                                          fredo6
                                          last edited by

                                          @piazzadesign said:

                                          Hello,

                                          I have the current version of sketchucation tools & downloaded FredoCorner. It won't let me purchase it anywhere that I can see.

                                          Please advise, thank you,
                                          Colleen

                                          Go to menu Tools > Fredo6 Collection > FredoCorner > License.... This shows the License dialog box, like this

                                          FredoCorner - License before validation.png

                                          In the dialog box, click on button Obtain License... This will link you to the purchase page

                                          FredoCorner - Purchase page.png

                                          Also, the full documentation of the licensing process is in the first post of this thread and in this PDF.

                                          Fredo

                                          1 Reply Last reply Reply Quote 0
                                          • C Offline
                                            CDRDA
                                            last edited by

                                            Hi There,

                                            I have a quick regarding the VAT added on when I log into Paypal... Is this something you specify, or is it a Sketchucation thing? I am based in the UK and where the VAT rate is 20% and since Brexit, the UK is no longer a part of the EU VAT system. When trying to purchase FredoCorner for $10, I am being charged 23%, a total of $12.30. Technically unless the seller is registered for UK VAT, no VAT should apply.

                                            Just wondering what is going on here...

                                            1 Reply Last reply Reply Quote 0
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