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    SU2017 stops responding...crashes

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
    sketchup
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    • T Offline
      troyhome
      last edited by

      I've no idea what this means... i just keep crashing. Any ideas?

      Problem signature:
      Problem Event Name: APPCRASH
      Application Name: SketchUp.exe
      Application Version: 17.2.2555.0
      Application Timestamp: 589cee5d
      Fault Module Name: vray_BitmapBuffer.dll
      Fault Module Version: 0.0.0.0
      Fault Module Timestamp: 58cbc50a
      Exception Code: c0000005
      Exception Offset: 000000000016871d
      OS Version: 6.1.7601.2.1.0.256.48
      Locale ID: 1033
      Additional Information 1: d99e
      Additional Information 2: d99e634c1a0cc062ec28d991d2b598be
      Additional Information 3: 52a0
      Additional Information 4: 52a086832ecfa9135e268d6ed6135507

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      SU Pro 2024 PC

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      • jujuJ Offline
        juju
        last edited by

        This looks like it may be a VRAY related problem. Uninstall VRAY from SU and see if this resolves the problem.

        Save the Earth, it's the only planet with chocolate.

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