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    Can't Log In To My Website

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    • Joe WoodJ Offline
      Joe Wood
      last edited by

      Folks, I need some help. I can't log in to my website using Adobe Contribute http://www.adobe.com/products/contribute.html which I've been using for 10 years plus. I haven't been able to login for months now.

      Adobe has ended the program and stopped support, so there's no help there. Been working with my Host but no help there either.

      I can login to my CPanel, but when I try and FTP to my site I can't get in, and a message says-
      421-Sorry, cleartext sessions and weak ciphers are not accepted on this server.
      421 Please reconnect using TLS security mechanisms.

      I'm wondering if that might be a clue to my problem logging in to my site? Or would anyone have any other possible solutions for me?

      is there somewhere else I can go to get help with this, even paid support? I really need to get this working again. I'll very much appreciate any help and advice!

      Joe Wood
      woodsshop.com/

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      • J Offline
        Jim
        last edited by

        Might try using a secure FTP program such as WinSCP.

        Link Preview Image
        Free SFTP Client for Windows :: WinSCP

        WinSCP is a free file manager for Windows supporting FTP, SFTP, S3 and WebDAV.

        favicon

        (winscp.net)

        Hi

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        • Joe WoodJ Offline
          Joe Wood
          last edited by

          Thanks Jim, I got FileZilla and am able to get in to my site that way, so no issues with the FTP account, but that's no use to me, I need to be able to get in using my WYSISYG editor.

          Anyone know of any place I can get paid support for my problem?

          Joe Wood
          woodsshop.com/

          1 Reply Last reply Reply Quote 0
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