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    Anyone else splatting in SU Pro 2015 / Mac OSX?

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • D Offline
      db11
      last edited by

      I've had 4 or 5 bug splats over the past 24 hrs in SU Pro 2015 on OSX Mavericks on my 2014 13" MacBook Pro RD (16GB) under the following conditions:

      32 MB model
      purged and validity checked, without problems.
      LayOut open
      tool palettes visible —entity info/styles/layers/scenes.
      on a couple of the splats, outliner/components were also on-screen, but minimized.
      palettes get messed up (why isn't this fixed yet?)
      Reset Workspace
      SPLAT

      Anyone experiencing similar issues or have any thoughts on how to avoid the splats?
      This is getting frustrating.

      [I should note that I submitted the last 3 of the bugsplat reports]

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      • D Offline
        driven
        last edited by

        Are Shadows On or Off?
        and what do you have set for these?2014-11-13 02.13.10 pm.png
        Problems occur 'mostly' when you have panels that auto update interrupted by an model auto update...

        A lot of mac users only ever manually save to minimise these potential clashes.

        john

        learn from the mistakes of others, you may not live long enough to make them all yourself...

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        • D Offline
          db11
          last edited by

          Thanks for the quick reply John.

          Shadows are off. Here's my settings:
          Screen Shot 2014-11-20 at 10.02.54 AM.png

          @driven said:

          A lot of mac users only ever manually save to minimise these potential clashes.

          The info on the potential cause is helpful. Though I'm loathe to disable autosave, as the only reason I haven't lost hours of work of the series of crashes is that autosave is operating.

          My problem is that it is when I am most engaged in drawing that I'm least likely to remember to save every few changes. I suppose I could try to retrain myself, but the question is which way will more aggregate time be lost: fewer crashes/manual save vs. more crashes/autosave.

          To start with I'll disable the auto problem check and auto update check (leaving autosave on for now) and see if it reduces the frequency of splats.

          Thanks again,

          Doug

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          • D Offline
            driven
            last edited by

            another thing to check if using Auto Update on both SU and LO is it possible they might be auto saving at the same time...

            I don't know if they still do a check if inactive...

            john

            learn from the mistakes of others, you may not live long enough to make them all yourself...

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            • D Offline
              db11
              last edited by

              Maybe I'll turn off auto-save in LayOut to avoid such a clash. Thanks for the idea.

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