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    Sketchup 2014 doesn't save

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    • J Offline
      Jasper_vdk
      last edited by

      Hello,

      I've tried to install (and reinstall) Sketchup 2014 several times and always run into the same problem. The program runs perfectly until I try to save my file. When I do this, Sketchup stops responding and crashes. Does anyone have the same experience or a solution? Thank you very much.

      Jasper

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      • BoxB Offline
        Box
        last edited by

        One thing you could try for starters,
        go to Window/Model Info/File and untick the box that says Redefine Thumbnail on save.
        If you are then able to save it is most likely a graphic card issue.

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        • J Offline
          Jasper_vdk
          last edited by

          You're right. When I untick the checkbox, it saves and reopens without any problems. Does this mean that my graphic card isn't compatible or not goed enough?

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          • BoxB Offline
            Box
            last edited by

            I don't have an answer for that. It seems that some graphic cards have this problem. Fairly random from what I have read.
            You can try updating the Card drivers, that may eventually fix it if not straight away.
            You mention it's 2014 you are using, perhaps you'll have better luck with 2015.

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            • KrisidiousK Offline
              Krisidious
              last edited by

              Nice catch Box... Who'd have thought that would be the issue.

              By: Kristoff Rand
              Home DesignerUnique House Plans

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              • J Offline
                Jasper_vdk
                last edited by

                I have updated the driver of my graphic card, but it doesn't seem to have any effect. For now, I’ll just uncheck the “Redefine thumbnail on save” box.

                Does it have any influence on the performance of sketchup?

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                • BoxB Offline
                  Box
                  last edited by

                  Sorry, again I have no idea if it affects anything else. I just remembered that thumbnails can cause problems in rare cases.

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                  • KrisidiousK Offline
                    Krisidious
                    last edited by

                    Actually, redefining thumbnail on save has an effect on performance. If you have autosave setup, it's remaking a thumbnail every time it saves. On some systems, probably lower ones, it can slow down workflow when autosave initializes.

                    By: Kristoff Rand
                    Home DesignerUnique House Plans

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