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    Sketchup Crashes on Startup

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    • D Offline
      DHK
      last edited by

      Running OS X 10.8.5
      Sketchup, latest version 8 Free
      Mac Pro: 16G Memory, 380G Free

      A few weeks ago Sketchup started crashing on startup. It would start to load, show a beach ball, and then give me the option to send a crash report.

      I completely uninstalled it, including all the plist and other files as indicated in the article by Sketchup, re-installed it and it worked fine for several weeks.

      Now, it has started crashing again, and no re-install will make it work. I have also started the Mac in Safe Mode and it still crashes.

      Only one line in the Console Log:

      10/21/13 12:42:47.379 PM com.apple.launchd.peruser.501[232]: ([0x0-0x47e47e].com.google.sketchupfree8[18290]) Exited with code: 1

      Help!

      Any suggestions greatly appreciated.

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      • J Offline
        jaceguay
        last edited by

        On windows it“s happening to me every time the scenes window is left open from another session, when opening any skp file it crash, i have to open sketchup alone and close the scenes. I think it have something to the scenes thumbnails. I would like there was a general preference to effectively disable all scenes thumbnails, even to files that are not mine.

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        • D Offline
          DHK
          last edited by

          @jaceguay Thanks for your input. I noticed when it opened up just before it crashed it would show a file window for a quick instant. I could never see it because it went so fast, but I used my phone and took a slow motion movie and was able to see the file name. Next I renamed the file so it wouldn't open it up, but it still opened up a window. I did my slo-mo trick again and found that somehow it was opening up the renamed file! I moved it to my desktop, and finally Sketchup is working fine again. Interestingly enough the file opened fine with a Windows version of Sketchup, but not on my Mac. I'm going to have someone who knows more about the program than I do take a look at it on his Windows PC to see if he can find anything wrong with it... Interesting stuff....

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