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    Constant crashing when updating scenes!!

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • S Offline
      samyell77
      last edited by

      Can anyone help me to resolve an issue Im having. SU crashes every time I try to update a scene and its driving me spare! I cant add a camera to a scene without SU crashing. I have an ATI FirePro V4800 card and have just updated the driver as instructed on the 'known issue' page but no joy!
      Any help - pleeeeese. Its nearly 10pm and I have spent hours trying to get one model out of the 4 I have to complete today to work
      Thanks
      Sam

      SU Pro 2016
      Dell Precision M4800
      PC Windows 10
      Intel Core i7-4900MQ @ 2.80ghz
      Nvidia Quadro K2100M
      16gb RAM

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      • S Offline
        samyell77
        last edited by

        Just tried turning off hardware acceleration and the problem is gone? Will us this setup for a little while and hope for the best.
        Any further help much appreciated....

        SU Pro 2016
        Dell Precision M4800
        PC Windows 10
        Intel Core i7-4900MQ @ 2.80ghz
        Nvidia Quadro K2100M
        16gb RAM

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        • Chris FullmerC Offline
          Chris Fullmer
          last edited by

          Hi Sam, this is a known bug. It's one we're looking at and hoping to get fixed sooner than later. It has to do with using named views - "Top" for example, as the view for the scene. I think you are correct that turning off HWA will help fix it for now.

          Chris

          Lately you've been tan, suspicious for the winter.
          All my Plugins I've written

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          • J Offline
            JGA
            last edited by

            @chris fullmer said:

            Hi Sam, this is a known bug. It's one we're looking at and hoping to get fixed sooner than later. It has to do with using named views - "Top" for example, as the view for the scene. I think you are correct that turning off HWA will help fix it for now.

            Chris

            Did this ever get resolved with AMD graphics cards? I have the same issue as reported, the only solution being to turn off graphics acceleration.

            Regards,
            JGA

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            • John SayersJ Offline
              John Sayers
              last edited by

              Thanks for that - turning off HWA solved my exporting .dwg problem.

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