Script Error message - 3D Warehouse

[Penguin2]

Hi,
Can anyone help with this please?

Every time I try to download a model from 3D Warehouse from within Sketchup 8 (Pro)
I get the attached Error message which I ignore and continue to download.

Points to note:

After ignoring the message I am unable to see the file size before I download.

The Error message does not occur if I close Sketchup and download direct from Web Browser (don't want to keep doing this though). I can also see the file size before downloading from Web browser So I believe it is Sketchup problem. Doesn't happen anywhere else.

Have read up a little on this and despite unchecking 'Display & notification about script error' in Internet Settings the error messages still keep coming.

I am running Windows 7 64bit and my browser is Google Chrome.

Many thanks.
Andrew

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[Gaieus]

@penguin2 said:

...I am running Windows 7 64bit and my browser is Google Chrome...

Hi Andrew,

No matter what you have as your preferred browser on your computer, SU will always use IE to display its webdialogs. So there must be something wrong with your IE installation/settings.

On another note however... If you browse the Warehouse in Chrome, you can simply drag and drop the download link into your SU model window (just in case this workaround helps until you find out what's wrong with your IE).

[Vicspa]

I use Firefox, and been getting same annoying message for about a month now.

[Gaieus]

@gaieus said:

No matter what you have as your preferred browser on your computer, SU will always use IE to display its webdialogs.

Victor, please, note the above quote. If you have any issues with SU webdialogs, it must be an IE problem.

One way of testing it is to create another user account on your computer and try to launch SU + its webdialogs signing in with that account. If it seems to work (and interestingly, it often does), try to reinstall IE and hope that it will fix this problem.

[Penguin2]

Hi,
I here what you are saying ...'it must be an IE problem'. Still don't understand why there are no error messages when accessing 3D Warehouse in Explorer outside of Sketchup. Suggests to me that Sketchup might possibly have something to do with it?. (Said cautiously without wanting to upset Sketchup Community).

However, if there is no problem when using Firefox accessing from Sketchup then IE is the culprit, perhaps? I think there might be a slight Sketchup/IE hiccup.
Just my observation.
Thank you for your help. Believe me these Forums are extremely helpful.

[Aerilius]

That could be the case. 3D Warehouse sends a slightly different variant to the SketchUp-embedded view than to the normal browser. The new year has just started, so if it is a website bug (instead of a IE cache issue), it will be fixed in the coming days.