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    Codec incompatible with video size selected? ERROR

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • E Offline
      Ecuadorian
      last edited by

      Could you please post a screenshot?

      -Miguel Lescano
      Subscribe to my house plans YouTube channel! (30K+ subs)

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      • S Offline
        samyell77
        last edited by

        Will post one tomorrow - not at my pc now.
        Thanks for comin back. Hope I can get to the bottom of this!
        Cheers

        SU Pro 2016
        Dell Precision M4800
        PC Windows 10
        Intel Core i7-4900MQ @ 2.80ghz
        Nvidia Quadro K2100M
        16gb RAM

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        • S Offline
          samyell77
          last edited by

          Hi Ecuadorian - couple of screen grabs attached. Just checked and all my video drivers are up to date.
          Have tried with a couple of sizes that I know are definitely codec compatible - even tried selecting the default setting, then re typing 320x240 and get the same error message?
          Just had a look at the last few plugins I installed and removed them incase they were causing a conflict - removed them and still the same issue!
          Going to re-install now cos I need to be able to export. Thanks


          Error01.JPG


          Error02.JPG


          Error03.JPG

          SU Pro 2016
          Dell Precision M4800
          PC Windows 10
          Intel Core i7-4900MQ @ 2.80ghz
          Nvidia Quadro K2100M
          16gb RAM

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          • GaieusG Offline
            Gaieus
            last edited by

            Sam, I have not commented so far as your profile says you run a Mac but this clearly shows a Windows system. Are you getting this error when trying to export to a video format or have you also tried with image sequence (in which case no codec is needed - well, "normally")

            Gai...

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            • S Offline
              samyell77
              last edited by

              Hi Gai,
              Sorry - my signature has two systems on it. 1. PC, 2. Mac - have pretty much moved completely to PC now so will amend my signature.
              Yeah have tried exporting a 2d jpg and no probs - any size available. Unfortunately have had to uninstall now as I need to get this resloved but have just had the same issue occur on a colleagues machine?
              Would like not to have to completely uninstall on all machines in the studio that would be great...
              Any thoughts on this much appreciated 😄

              SU Pro 2016
              Dell Precision M4800
              PC Windows 10
              Intel Core i7-4900MQ @ 2.80ghz
              Nvidia Quadro K2100M
              16gb RAM

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              • GaieusG Offline
                Gaieus
                last edited by

                What I meant was to export the animation to a series of stills (jpg or png). Just select the suitable file format in the animation export window. Then you can put the whole thing together in any video editor.

                I know it's just a "workaround" for the time being but you may be at lest export what you need to. Just make sure to export the images into a separate folder (they can easily "populate" your desktop)


                animation.png

                Gai...

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                • S Offline
                  samyell77
                  last edited by

                  Sorry Gai - thats what Ive actually been trying to do. Export jpg or tif files to use in a printed document. In my screen shots jpg has been selected as the output format. Im not trying to make an animation just using the 'animation export' to allow me to export every scene (without transitions) as a jpg. So if I have 10 scenes I get 10 jpgs or tifs to use in indesign.
                  Have tried this with the avi export to to see if it will work as a self contained animation but still no dice - same error message!
                  Cheers

                  SU Pro 2016
                  Dell Precision M4800
                  PC Windows 10
                  Intel Core i7-4900MQ @ 2.80ghz
                  Nvidia Quadro K2100M
                  16gb RAM

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                  • GaieusG Offline
                    Gaieus
                    last edited by

                    Sorry but then I am completely stumped. IMO if on exports to image sequence, the codecs should not even be involved at all.

                    I can move the topic to the SU bugs subforum (not that I would hope that anyone will look into it in these days of moving SU from Google to Trimble though)

                    Gai...

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                    • S Offline
                      samyell77
                      last edited by

                      Yup - figured that would probably be the case. 😠

                      Thanks tho Gai

                      SU Pro 2016
                      Dell Precision M4800
                      PC Windows 10
                      Intel Core i7-4900MQ @ 2.80ghz
                      Nvidia Quadro K2100M
                      16gb RAM

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                      • S Offline
                        samyell77
                        last edited by

                        Just hope a reinstall will sort it out - will post back once I have some news.

                        SU Pro 2016
                        Dell Precision M4800
                        PC Windows 10
                        Intel Core i7-4900MQ @ 2.80ghz
                        Nvidia Quadro K2100M
                        16gb RAM

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                        • S Offline
                          samyell77
                          last edited by

                          SU pro trial reinstalled, no plugins loaded and still no joy. Same error persists. 😞

                          SU Pro 2016
                          Dell Precision M4800
                          PC Windows 10
                          Intel Core i7-4900MQ @ 2.80ghz
                          Nvidia Quadro K2100M
                          16gb RAM

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                          • E Offline
                            Ecuadorian
                            last edited by

                            I also consider it must be a bug. I have never seen anything like that before.

                            I guess you'll have to manually export each image. 😕

                            -Miguel Lescano
                            Subscribe to my house plans YouTube channel! (30K+ subs)

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                            • S Offline
                              samyell77
                              last edited by

                              Hi Gai,
                              Are you able to move this to the bug forum just in case someone is inclined to look at it?
                              Thanks

                              SU Pro 2016
                              Dell Precision M4800
                              PC Windows 10
                              Intel Core i7-4900MQ @ 2.80ghz
                              Nvidia Quadro K2100M
                              16gb RAM

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                              • M Offline
                                Macker
                                last edited by

                                Not sure how old this thread is but I've just encountered the exact same problem on a brand new (clean install) windows 8 machine.

                                Should also note that the problem is specific to that computer, it renders fine on others.

                                Check out my blog @ http://macviz.blogspot.co.uk

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                                • S Offline
                                  samyell77
                                  last edited by

                                  Hi Macker,
                                  Cant remember exactly how I resolved it but have just checked my settings in export animation. I think I simply changed the codec to Microsoft Video 1 - thats what I have it set on now and am able to export. Try a few different codecs but that one works for me....
                                  although not sure this is best quality?
                                  Cheers

                                  SU Pro 2016
                                  Dell Precision M4800
                                  PC Windows 10
                                  Intel Core i7-4900MQ @ 2.80ghz
                                  Nvidia Quadro K2100M
                                  16gb RAM

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                                  • W Offline
                                    woldas
                                    last edited by

                                    YES!! In the save animation dialog box you need to change to .avi format, than in settings change the codec to microsoft Viedo 1, set resolution, close settings box, change to format You desire e.g. .jpeg and VOILA...

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                                    • D Offline
                                      DOD3R
                                      last edited by

                                      Hi guys, me to i did encounter this thing on fresh SU8. my solution was to switch settings back to .avi change codec to full frames uncompressed, than changed back to .jpg. And i happily batch export scenes after that.

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                                      • S Offline
                                        Shady Abdeltawab
                                        last edited by

                                        Many Thanks, Guys

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                                        • andybotA Offline
                                          andybot
                                          last edited by

                                          HELLS TO THE YEAH! I had to reinstall and ran into this error. Thanks for the tip!

                                          I ❤ Sketchucation

                                          http://charlottesvillearchitecturalrendering.com/

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