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SU8 crashing on loading

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  • S Offline
    stuartmitch
    last edited by 1 Apr 2012, 01:13

    I have used SU8 successfully for some time and with no major problems. Yesterday it started crashing during the loading phase (just opening app not a file) and, no matter what I do (reload SU, restart PC etc etc), I can not get it to work. I have no other programmes running at the time of opening SU and have not made any changes (hardware or software) to the machine.

    I have attached a copy of a Soluto Crash Report. I have no idea if this will help (I am a nuff when it comes to the technical stuff). I have a feeling that the crashing has something to do with one or other of the plugins loaded but I base this only on a gut feel rather than any knowledge of such things. The Soluto report is headed 'SketchUp DWG Importer' but not sure if this is right either.

    Is there an error report that can be generated by SU and, if so, can it be read and understood by a Dilbert like me? Any other ideas on how I might be able to fix this.

    Hope someone can help. It will be much appreciated.

    Cheers....Scotty


    Soluto 'Crash Report' - not sure if this helps at all.

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    • M Offline
      mitcorb
      last edited by 1 Apr 2012, 13:29

      One comment/observation. Right at the top of the doc it says Crashed Application: Sketchup DWG Importer. I don't know what to advise here, as I can only speculate that perhaps some DWG that you may have used, may have corrupted this app.

      I take the slow, deliberate approach in my aimless wandering.

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      • S Offline
        stuartmitch
        last edited by 1 Apr 2012, 23:40

        Tim,

        many thanks for the prompt response. I noticed that too but was a little confused as I have not imported any .dwg's. Also, I have noticed that on other occasions, the error report states that is SketchyPhysics or some otherplugin that has crashed.

        I am going to have a drink and go to bed! This is frustrating!

        Cheers...Scotty

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