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    New Nvidia driver issue w/285.62

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • andrea.biancoA Offline
      andrea.bianco
      last edited by

      Thanks for the info Stevo! I'll also drop a line to Nvidia. I tried BF3 but I don't think I'll buy it, even if I'm quite a fan of DICE -- it's a while I get deluded by much hyped titles that are turning to be average or less than average (Dead Island, Rage, Crysis 2, BF3 etc). Crysis 2 did impress me on the technological side after the DX11 Ultra patch, though!

      Let's hope Nvidia will fix the issue fast, I'll have to work a lot with SketchUp in next weeks and having no shadows is quite bothering; I think your bug is much worst though, so you do fine trying older drivers!

      Andrea A. Bianco
      http://www.andreabianco.eu

      HW: i7 3.8GHz | nVidia GTX590 3GB | 8GB RAM
      SW: SketchUp, Octane, Adobe CC, Painter, Windows 8.1 64

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      • S Offline
        Stevo
        last edited by

        @andrea.bianco said:

        Thanks for the info Stevo! I'll also drop a line to Nvidia. I tried BF3 but I don't think I'll buy it, even if I'm quite a fan of DICE -- it's a while I get deluded by much hyped titles that are turning to be average or less than average (Dead Island, Rage, Crysis 2, BF3 etc). Crysis 2 did impress me on the technological side after the DX11 Ultra patch, though!

        Let's hope Nvidia will fix the issue fast, I'll have to work a lot with SketchUp in next weeks and having no shadows is quite bothering; I think your bug is much worst though, so you do fine trying older drivers!

        I agree on the game thing. I just need a game or two on my Laptop, otherwise I'm on a PS3 or another Desktop that suits gaming better. No shadows is unnaceptable, are going to revert back to an older driver?. Are you guys using a mobil GPU like the 460M or are you all on desktops?

        OS/Hardware:
        Win7 64
        Sager NP7280
        i7 980x
        SLI 460M
        12gb

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        • BoxB Offline
          Box
          last edited by

          @stevo said:

          Turning off fast feedback or OpenGl acceleration both fix the issue but render the system worthless.

          I had the same issue when I installed my new GTX 560, I unticked both fast feedback and hardware acceleration in open gl. When I restarted the problem had gone away, but as you say this defeats the purpose of a good card.
          However, I then re-enabled both fast feedback and hardware acceleration and restarted SU and the problem was still gone, and hasn't returned since.

          And it may be interesting to note that SU8 had this problem while SU7 functioned perfectly.

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          • andrea.biancoA Offline
            andrea.bianco
            last edited by

            I think I'll try to work like that, with no shadows, hoping Nvidia will put out at least a fixed beta driver soon! I'm rendering in Octane so I can study shadows there almost in real time. I love that renderer so much.

            By the way, I'm on desktop (my main machine specs are in my sig).

            Andrea A. Bianco
            http://www.andreabianco.eu

            HW: i7 3.8GHz | nVidia GTX590 3GB | 8GB RAM
            SW: SketchUp, Octane, Adobe CC, Painter, Windows 8.1 64

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            • V Offline
              Visvambhara
              last edited by

              Hi, guys. I have the same issue as all of you described. I have contacted Nvidia and they took me through a painful driver reinstall in a Safe Mode for a few times. I tried all different drivers and even restored my PC to an earlier point (also recommended by them). Eventually when everything failed they told me it is not the card that is giving me problem.
              At the same time if you read posts on SketchUp they say it is the graphics card and there is an issue with OpenGL.

              I personally think there is something wrong with both parties and no one wants to take the responsibility. The problem is really, really annoying!

              My system is: Intel(R)Xeon 8 core processor, 8 Gb Ram, Nvidia GTX 560 (one month old); Windows 7/32, SketchUp 8 Pro

              If anyone has any solution besides reinstalling the drivers, switching off the Hardware acceleration or Fast feedback please share it as this may save a few lives out there.

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              • AnssiA Offline
                Anssi
                last edited by

                To come back to my earlier post, has anyone tried switching ONLY Fast Feedback off, as I suggested. It once helped me with mouse trails on an old card, and I didn't notice any slowdown in performance. I know very well what turning off Hardware Acceleration does to performance, so, of course, finding a driver version that works is the best solution.

                Anssi

                securi adversus homines, securi adversus deos rem difficillimam adsecuti sunt, ut illis ne voto quidem opus esset

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                • BoxB Offline
                  Box
                  last edited by

                  and for that matter, my post where I said to turn them both off then back on again.

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                  • V Offline
                    Visvambhara
                    last edited by

                    Yes, I tried the suggestion of switching the functions on and off. It worked for one SU session but the issue appeared once again when the SU was restarted once again for the next session.

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                    • V Offline
                      Visvambhara
                      last edited by

                      Someone raised the same topic on SU forum: http://www.google.com/support/forum/p/sketchup/thread?fid=0d4a1a86e86a966b0004b0751abb058b&hl=en and those interested are invited to have a look.

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                      • W Offline
                        wltalbot
                        last edited by

                        I am having similar Nvidia driver issues. 285.62 on SLI GTX 580's. SU works fine (but slooow) with hardware acceleration, Fast Feedback unchecked. As soon it is switched back on SU freezes (entire computer) within one or two minutes. I have even tried setting up a custom program control in Nvidia's control panel under 3D settings, adding Sketchup to the programs list and customizing based on other users successful use of Quatro settings. NO LUCK. It is my understanding that Nvidia, at least at one time had been certified for use with Sketchup?

                        Aside from waiting for a new driver, any suggestions?

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