Strange behavior

[dale]

I have been frantically working on a project with a really tight timeline, and was asked to forward some "Elevations" for review by the site co-ordinator. Politely explaining that we have adopted a workflow where we work with the client using a floor plan, and a 3d model to give the client a better visual idea of the project as we make revisions, and that we would draw the traditional 2D elevations as part of the working drawing set, as such I would forward some perspective shots, floor plans and the renderings done to date.
When I went to export 2D jpegs, or PDF's the results I got were by no means acceptable. (see attached) There were grey areas that appeared on both versions, and try as I may I could not get rid of them.
Has anyone else experienced this? It has never happened before in this manner, although I have noticed that after exporting to Thea, the image size that was created to export does something similar, and since I have had some difficulties since installing WxSu which is required for the SketchUp to Thea export I am a little suspicious that this may be the cause.
I ended up shipping off some screenshots, which unfortunately were a little aliased, but I felt I had no choice under the circumstances.
I would appreciate any thoughts or workarounds. Thanks

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[Anssi]

This is sometimes the doing of renderer export plugins like V-ray or Twilight that tweak the SU camera aspect ratio.

Thomthom posted this fix that you can try in an earlier thread:

Type this into the Ruby Console:

Sketchup.active_model.active_view.camera.aspect_ratio = 0

Anssi

[dale]

Thanks Anssi, (and Thomthom) I will give it a try.

[notareal]

SU2Thea will do letter boxing, but in my understanding only when you have set custom camera. In SU2Thea you can change camera back to original (SU2Thea exporter > Scenes > SU Window in view parameters). If that happens for some other reason, maybe there is a bug.
Some other renderers do use the same letter boxing too...