Can't get into warehouse. user/pass. not known
-
I wanted to put some more components in the warehouse but for some strange reason it didn't recognise my 'user name' or 'password'. I have tried everything but no luck. I wanted to made contact with google but there isn't a way I can do it. I know that this is not the place to go on about google but where else can I report my problem?
John
-
Hi John,
It is normally the Google Accounts page you retrieve any account info:
http://www.google.com/support/accounts/bin/answer.py?answer=48598&hl=en&ctx=ch_Login&p=warehouse&fpUrl=https%3A%2F%2Fwww.google.com%2Faccounts%2FForgotPasswd%3FfpOnly%3D1%26continue%3Dhttp%253A%252F%252Fsketchup.google.com%252F3dwarehouse%252F%26hl%3Den%26service%3Dwarehouse
Make sure however to check first if you can sign in in the warehouse from your web browser first:
https://www.google.com/accounts/Login?hl=en&continue=http%3A%2F%2Fsketchup.google.com%2F3dwarehouse%2F&service=warehouseIt can be that for some glitchy reason you can only not access the Warehouse from SU.
-
@gaieus said:
Hi John,
It is normally the Google Accounts page you retrieve any account info:
http://www.google.com/support/accounts/bin/answer.py?answer=48598&hl=en&ctx=ch_Login&p=warehouse&fpUrl=https%3A%2F%2Fwww.google.com%2Faccounts%2FForgotPasswd%3FfpOnly%3D1%26continue%3Dhttp%253A%252F%252Fsketchup.google.com%252F3dwarehouse%252F%26hl%3Den%26service%3Dwarehouse
Make sure however to check first if you can sign in in the warehouse from your web browser first:
https://www.google.com/accounts/Login?hl=en&continue=http%3A%2F%2Fsketchup.google.com%2F3dwarehouse%2F&service=warehouseIt can be that for some glitchy reason you can only not access the Warehouse from SU.
Thanks Gaieus,
I logged in with my email and password O.K. I then come out again and loaded SU - my prodject. When I wanted to sign in again I used my email address for 'user name' + my password and got in, it worked!!
I don't know what happened.
Sorry for my problem but I was beginning to pull my hair out in frustration.John
-
It may not have been an issue on yourside; there seem to be some glitches in the Warehouse lately.
Advertisement