Cannot open Layout

bowlr

When I try to open Layout I get the following error msg: Layout has stopped working

and the usual Windows 7 msg that Windows will close the program and notify me if a solution is found???

bowlr

Looks like we are OK, did another uninstall/reinstall

arquiope

When I try to open Layout I get the following error msg: Layout has stopped working

and the usual Windows 7 msg that Windows will close the program and notify me if a solution is found???

I have de same problem!!!!
Win 7 Report:
Descripción
Ruta de acceso de la aplicación con errores: C:\Program Files (x86)\Google\Google SketchUp 8\LayOut\LayOut.exe

Firma del problema
Nombre de evento de problema: APPCRASH
Nombre de la aplicación: LayOut.exe
Versión de la aplicación: 3.0.3117.0
Marca de tiempo de la aplicación: 4c76fa7e
Nombre del módulo con errores: KERNELBASE.dll
Versión del módulo con errores: 6.1.7600.16385
Marca de tiempo del módulo con errores: 4a5bdbdf
Código de excepción: e0434f4d
Desplazamiento de excepción: 0000b727
Versión del sistema operativo: 6.1.7600.2.0.0.256.1
Id. de configuración regional: 11274
Información adicional 1: 0a9e
Información adicional 2: 0a9e372d3b4ad19135b953a78882e789
Información adicional 3: 0a9e
Información adicional 4: 0a9e372d3b4ad19135b953a78882e789

Información adicional sobre el problema
Id. de depósito: 2017640691

jhauswirth

There has been a very long-standing bug with LO where it crashes on startup.
It happens when the 8-hour demo period is over and SketchUp converts to Free.
Then when you try to start LO it isn't licensed and tries to force-exit the app,
but it crashes instead. We have mostly seen this in non-English builds.
We think we have this fixed in the next release of 8.0 (M1). But LO won't
start anyways since the license is expired.

thomthom

@jhauswirth said:

There has been a very long-standing bug with LO where it crashes on startup.
It happens when the 8-hour demo period is over and SketchUp converts to Free.
Then when you try to start LO it isn't licensed and tries to force-exit the app,
but it crashes instead. We have mostly seen this in non-English builds.
We think we have this fixed in the next release of 8.0 (M1). But LO won't
start anyways since the license is expired.

I experienced that LO wouldn't start - it'd become unresponsive after the Tip of the Day window appeared.
My SU Pro is registered. But I had changed it from a demo license to a new one.

I restarted it a few times and got the same behaviour. Then I let it just sit there for a while, a couple of minutes, and then it became responsive again. Could it be that it was authenticating the license - and thereby hanging the app until it got response?