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Cannot open Layout

Scheduled Pinned Locked Moved LayOut Bug Reporting
layout
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  • B Offline
    bowlr
    last edited by 19 Feb 2010, 04:44

    When I try to open Layout I get the following error msg: Layout has stopped working

    and the usual Windows 7 msg that Windows will close the program and notify me if a solution is found???

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    • B Offline
      bowlr
      last edited by 19 Feb 2010, 07:32

      Looks like we are OK, did another uninstall/reinstall 😄

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      • A Offline
        arquiope
        last edited by 3 Nov 2010, 13:54

        @bowlr said:

        When I try to open Layout I get the following error msg: Layout has stopped working

        and the usual Windows 7 msg that Windows will close the program and notify me if a solution is found???

        I have de same problem!!!!
        Win 7 Report:
        Descripción
        Ruta de acceso de la aplicación con errores: C:\Program Files (x86)\Google\Google SketchUp 8\LayOut\LayOut.exe

        Firma del problema
        Nombre de evento de problema: APPCRASH
        Nombre de la aplicación: LayOut.exe
        Versión de la aplicación: 3.0.3117.0
        Marca de tiempo de la aplicación: 4c76fa7e
        Nombre del módulo con errores: KERNELBASE.dll
        Versión del módulo con errores: 6.1.7600.16385
        Marca de tiempo del módulo con errores: 4a5bdbdf
        Código de excepción: e0434f4d
        Desplazamiento de excepción: 0000b727
        Versión del sistema operativo: 6.1.7600.2.0.0.256.1
        Id. de configuración regional: 11274
        Información adicional 1: 0a9e
        Información adicional 2: 0a9e372d3b4ad19135b953a78882e789
        Información adicional 3: 0a9e
        Información adicional 4: 0a9e372d3b4ad19135b953a78882e789

        Información adicional sobre el problema
        Id. de depósito: 2017640691

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        • J Offline
          jhauswirth
          last edited by 3 Nov 2010, 16:39

          There has been a very long-standing bug with LO where it crashes on startup.
          It happens when the 8-hour demo period is over and SketchUp converts to Free.
          Then when you try to start LO it isn't licensed and tries to force-exit the app,
          but it crashes instead. We have mostly seen this in non-English builds.
          We think we have this fixed in the next release of 8.0 (M1). But LO won't
          start anyways since the license is expired.

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          • T Offline
            thomthom
            last edited by 27 Jan 2011, 11:08

            @jhauswirth said:

            There has been a very long-standing bug with LO where it crashes on startup.
            It happens when the 8-hour demo period is over and SketchUp converts to Free.
            Then when you try to start LO it isn't licensed and tries to force-exit the app,
            but it crashes instead. We have mostly seen this in non-English builds.
            We think we have this fixed in the next release of 8.0 (M1). But LO won't
            start anyways since the license is expired.

            I experienced that LO wouldn't start - it'd become unresponsive after the Tip of the Day window appeared.
            My SU Pro is registered. But I had changed it from a demo license to a new one.

            I restarted it a few times and got the same behaviour. Then I let it just sit there for a while, a couple of minutes, and then it became responsive again. Could it be that it was authenticating the license - and thereby hanging the app until it got response?

            Thomas Thomassen — SketchUp Monkey & Coding addict
            List of my plugins and link to the CookieWare fund

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