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    Sketchup 7.1 bugs

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • G Offline
      Gumika
      last edited by

      Anyone else experiencing this: it started with SU 7 and got worse with 7.1. Every time I open a model that has textures, SU crashes. It happened on two computers, both running WinXP SP2, one has a Radeon4830 card, the other has an on-board Intel thing. Now I can't use ANY textures/materials at all. I tried different graphics settings, uninstall then reinstall SU but that didn't help. Any suggestions? Should I revert back to SU 6 or what? πŸ˜„

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      • thomthomT Offline
        thomthom
        last edited by

        Have you updated your graphic drivers?
        Does SU still crash if you turn off Hardware acceleration? They it doesn't, then it's an issue with your graphic card driver.

        Thomas Thomassen β€” SketchUp Monkey & Coding addict
        List of my plugins and link to the CookieWare fund

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        • G Offline
          Gumika
          last edited by

          Hm, that seems to be the problem. At least with the Radeon card, after updating it's driver SU doesn't crash and textures are displayed normally. Thanks for the advice!

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          • GaieusG Offline
            Gaieus
            last edited by

            Hi Gumika!

            According to this (Hungarian) description, your ATI card should support OpenGL required for SU (it supports 2.0 while SU uses 1.5). So as Thom suggested, updating its driver should fix your problems.

            As for your integrated chipset in the other machine - it will most probably never fully support OpenGL therefore indeed, disabling hardware acceleration in SU (Window menu > Preferences > OpenGL settings) would be the best choice. It will run a bit slower but be stable at least.

            Gai...

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            • John SayersJ Offline
              John Sayers
              last edited by

              @remus said:

              Sounds like a problem with thunderbird, not sketchup.

              the people at thunderbird say sketchup must have changed it's file format so thunderbird no longer recognises them - thunderbird used to send pro 7.0 files but won't send 7.1. I now have to zip them up before I send.

              To be honest I'm tearing my head out because I have to keep up with the updates because my forum members and clients are always downloading the latest version of sketchup and it's not backwards compatible. I'd be a lot happier if I was still working with sketchup Pre Google as every update so far has significantly changed the program. the mouse has changed dramatically - it's extremely hard to move things around as the snap functions are now as good as useless, if you get it to lock to an edge you can then move it around from there by dragging along other lines. Now if I zoom into check the position of a guide line it dissappears. if I zoom into check an edge the whole picture acts like a section plane has been added, totally weird and the pink line option when disecting a face (i.e the perpendicular on an angled piece) rarely is offered as an option.

              Thanks @last - I hope you are happy in the Bahamas. 😑

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              • thomthomT Offline
                thomthom
                last edited by

                There's no change in the .skp format between 7.1 and 7.0. 7.0 can open files made by 7.1.

                Thomas Thomassen β€” SketchUp Monkey & Coding addict
                List of my plugins and link to the CookieWare fund

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                • John SayersJ Offline
                  John Sayers
                  last edited by

                  here's a jpg of guides. The guides are 50mm off the bottom edge of the walls yet they show them going through the walls, not behind them - this never happened before!!

                  The properties of the guides has been completely screwed in 7.1 - they now are associated with the axis, switch off axis and guides go off.

                  guides.jpg

                  Yet if I view from the other side of the walls the guides show correctly.

                  guides_1.jpg

                  Now if I zoom out the action of the guides changes.

                  guides_2.jpg

                  So now the action of the guides is related to the zoom factor!! Weird!

                  Doesn't anyone else notice these major changes, or should I say Faults in the new codes?

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                  • GaieusG Offline
                    Gaieus
                    last edited by

                    I also have issues with guides - however these are never really consistent enough to set up a "rule" for a really good bug report.

                    Gai...

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                    • John SayersJ Offline
                      John Sayers
                      last edited by

                      I have now discovered that in the units page you can't set the length snap unit. I prefer 0.01 in metric but it always reverts to either 0.001 or 0.100.

                      Do the people who update this software know how to use it?

                      Please - leave the damn program alone so you don't screw it up further!!!

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                      • thomthomT Offline
                        thomthom
                        last edited by

                        @john sayers said:

                        I have now discovered that in the units page you can't set the length snap unit. I prefer 0.01 in metric but it always reverts to either 0.001 or 0.100.

                        Do the people who update this software know how to use it?

                        Please - leave the damn program alone so you don't screw it up further!!!

                        I don't see what you describe. If I set it 0.01 in mm units - it's stays like that.

                        Thomas Thomassen β€” SketchUp Monkey & Coding addict
                        List of my plugins and link to the CookieWare fund

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                        • John SayersJ Offline
                          John Sayers
                          last edited by

                          That's interesting Thomas - you've made me check what could be wrong and I've found that I've had a fault in my template - I've now created a new template (I have my company logo as a watermark) and it now works!! Also guides now act correctly.

                          I can now email the files as well so it appears I had a glitch when creating my template - all is well πŸ˜„

                          I apologise for speaking badly of the program.

                          cheers
                          john

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