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    Why is this happening?

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    sketchup
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    • GaieusG Offline
      Gaieus
      last edited by

      Or simply missing faces? (the missing edge on that missing triangle can be due to it being hidden or rather softened)?

      Could you post the model?

      Gai...

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      • A Offline
        arklandesign
        last edited by

        Well, its definitely not a problem due to drawing off axis' non coplanar, or due to camera angle which is on the default degree of 35 :O(
        The example posted was of a simple extruded rectangle which I put 3 curves on the face of one side, all was well until the last curve, then I got a missing part of the face???? well its not really missing as I can extrude it but then it looks like this

        here is another example
        circle missing face.JPG

        All I did was draw a circle to which I added another inside of it (from the same point of origin). When I do a third one I get the above effect...I can extrude the most outer face and the missing part vanishes...so it's not really a missing part of the face so to speak....

        This never happened B4, but now it is a somewhat regular occurrence.

        Attached is a model... Thanks for your help guys... Once again...
        This place is really amazing... I hope to be of help one day to others..


        Problem.skp

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        • B Offline
          Bert
          last edited by

          Well arklandesign I loaded your model inti SU pro v7

          and none of the above problems occurred

          Salutations (Best regards) Bert

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          • GaieusG Offline
            Gaieus
            last edited by

            @unknownuser said:

            Well arklandesign I loaded your model inti SU pro v7

            and none of the above problems occurred

            Hm. Same here - everything seems just fine:

            NoIssue.jpg
            How about doing a harware test (if your video card/driver is up to the task):

            Go to Window > Preferences > OpenGL settings and turn Hardware acceleration off.

            If it "seems" to solve the problem, it doesn't mean you are fine because either your video card is not good for SU or (better) you should (only) update its driver.

            If it's the card and not a simple update, you can go on working with HW Acceleration off however (with bigger models at least) your SU will be slower.

            What card do you have, BTW?

            Gai...

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            • EscapeArtistE Offline
              EscapeArtist
              last edited by

              For some reason I occasionally get that problem too.

              The only way I've found around it is to "view hidden geometry". At that point I can usually see hidden edges that were created somehow, delete them, and then re-create the face by redoing an edge somewhere - just draw an edge segment from vertex to vertex on an existing edge. At least, that's been the source of my issues. These hidden edges also cause what should be a single planar face to have mixed front/back faces with no visible edge dividing the two.

              I recreated the problem below. I don't know why it's creating the faces that way for you.


              Problem.jpg

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              • A Offline
                arklandesign
                last edited by

                Thanks to all of you.

                Well, I did try the suggestion and unchecked the use hardware acceleration and the problem vanished and i had whole face once more, but did get some strange color results on other models I'm working on.

                when playing around with uncheck accelerator I also got a warning that SU detected I am using 16 bit window displays and should change settings to true color (32 bit).... sorry but, I'm a bit computer challenged how does one do this :O)

                I think I have have an Intel card, again not sure how to find this out, but if i right click on my desktop and go to graphic options an intel sign comes up, which I haven not messed with... for obvious reasons :O)

                the sketchup hardware requirements says

                2+ GHz processor.

                2+ GB RAM.

                500 MB of available hard-disk space.

                3D class Video Card with 512+ MB of memory or higher. Please ensure that the video card driver supports OpenGL version 1.5 or higher and up to date.

                SketchUp's performance relies heavily the graphics card driver and it's ability to support OpenGL 1.5 or higher. Historically, people have seen problems with ATI Radeon cards and Intel based cards with SketchUp. We don't recommend using these graphics cards with SketchUp at this time.

                So I guess i have to get a new vid card.....meantime can anyone explain how I change my setting to true color 32 bit.... Thanks

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                • EscapeArtistE Offline
                  EscapeArtist
                  last edited by

                  Start > Control Panel > Display > (Gets you to "display properties") click "Settings" tab at the top. You need to select "32 Bit" in the drop down window that says "Color Quality". Should be halfway down on the right.

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                  • GaieusG Offline
                    Gaieus
                    last edited by

                    The word "Intel" suggests that you have some kind of an integrated video chipset into your motherboard. If this is true, t hat's bad news. That is not a video card at all but something computer manufacturers put into your motherboard ("sparing" a video card) so that you can view images on the internet, watch movies (maybe) but nothing else.

                    You will need a dedicatedcard to do thisstuff.

                    Maybe I am mistaken however.

                    Gai...

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                    • A Offline
                      arklandesign
                      last edited by

                      Strange, I thought I had this problem licked with all of your help, but it still happens when I try to do a test with circles and box with some curved edges- Darn it.. But, thanks for the help in getting me to 32 bit color,EA it is much appreciated :O)

                      When I go to the Open Gl box and enter details I get

                      Vendor: Intel
                      Renderer: Intel 965/963 Graphics Media accelerator
                      GL version: 1.5.0 Build 6.14 -10-4785
                      Gl U version : 1.2 2.0 Microsoft corp

                      Sorry to be a pest, but is this good enough,as it seems to be 1.5 version as needed on SU system requirements posted earlier, or am I simply better off with getting a new graphic card and if so, which one would people recommend?

                      Searching for info on G/Cards,I found this interesting info by Daniel Tal on his Blog http://www.land8lounge.com/profiles/blogs/sketchup-and-landscape?id=2025679%3ABlogPost%3A181501&page=2#comments

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                      • GaieusG Offline
                        Gaieus
                        last edited by

                        Sorry to say but that card indeed seem to be an integrated chipset "only". Nowadays manufacturers simply build motherboards with these integrated graphics accelerator so that you don't need to put in a separate video card (this ha been the case with sound cards for long).

                        But no matter what they state about their OpenGL capabilities, these chipsets are not capable of serious 3D work (like SU). And like if someone badly wants a good sound system at home because he is a hi-fi maniac and he needs to build in a more serious sound card than what the motherboard supports, the same way, you will need a real video card that fully supports OpenGL

                        Gai...

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