Bugsplat when starting SketchUp [resolved]
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Adam,
I've posted at the lightup forum: http://www.light-up.co.uk/forum/viewtopic.php?f=2&t=294
Sorry for crossposting but this is very urgent. I can't start SketchUp, it bugsplats! every time. Today my 1.4a demo expired. A window popped up asking me to enter a new registration key. I don't have one so I tried to just close the window, and SketchUp bugsplat. I uninstalled/reinstalled LightUp a few times now, repaired SketchUp installation, nothing seems to work. I've tried debugging the Sketchup*.dmp file, but don't have enough knowledge to fully understand the code.
Completely uninstalling and reinstalling SU with all rubies will take me half a day which I don't want to do. We have a deadline on Wednsday and this bugsplatting is happening at the least opportune moment. Please help. Attached is the SketchUp DMP file (inside zip archive)
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repairing Sketchup doesn't delete the Plugins subdir so you dont know if it is a plugin that messes around or not.
@unknownuser said:
Completely uninstalling and reinstalling SU with all rubies will take me half a day which I don't want to do
you can rename the Plugins dir (e.g. ZPlugins) and see if it crashes when start. then if not try to remove the last plugins that you installed
btw, what is the last plugin that you installed before crashing ?
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TBD,
Thanks for looking into it. It appears the problem had nothing to do with LightUp. It is solved now but I still don't know what was actually causing it. I don't remember which script was the last to be installed. MIght have been FreeScale update or Chris's Perpendicular face or some other.
I started uninstalling scripts one by one in alphabetical order (using Ashampoo Uninstaller) aiming to completely reinstall SketchUp. I would try to fire up SketchUp every now and then, and it suddenly stopped bugsplatting! I don't have any tyime at the moment to look more closely into it, maybe later. The toolbars were all over the place when SketchUp finally did open. It seems coincedental that bugsplatting started on the last day of LightUp Demo.
It might have something to do with what registry entries Ashampoo Uninstaller saved after LightUp installation. I would have moved toolbars around to place LightUp toolbar where I wanted it. So perhaps when Ashampoo reverted back to pre-LightUp state it also removed some of those registry entries relating to the new toolbar positions of OTHER scripts.
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