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    Shift + scroll click orbiting = bugsplat

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • J Offline
      joppermann
      last edited by joppermann

      Hello, I have encountered a new intermittent problem. I just received a new computer a few days ago and I have been having new issue. I often use the (shift+hold scroll button)shortcut to pan my models...problem is now I have bugsplats about half the time. Doesn't seem to be a model issue because I can make it happen even on a brand new drawing. All drivers that I can think of are up to date as well as the sketch up version.

      And ideas or suggestions?
      Sincerely
      Jeff

      Dell XPS 625
      AMD Phenom II black edition 3Ghz x4 quad 970 64bit
      8gig ddr2 SDRAM 800
      ATI Radeon HD4870 1024mb
      Windows Vista Home Premium 64bit
      Sketchup 7 free (latest version)

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      • GaieusG Offline
        Gaieus
        last edited by

        Hi Jeff,

        How about the mouse itself? What brand? What driver? If you disable the driver, will the problem go away?

        Gai...

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        • J Offline
          joppermann
          last edited by

          Ahhh! You might be on to something Gaieus. Its a logitech mx700 wireless...I don't remember if I ran an update or not when I transfered it over. I know it was an x86 driver on the old one...I will give it a look and then let you know.

          Thank you
          Jeff

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          • GaieusG Offline
            Gaieus
            last edited by

            There are quite a lot of problems with Logitech drivers actually (myself have one, too). Sometimes they even advise not to install (or disable) the driver at all. Well, I could install it and such but then had to tweak all the functions (one cutie however; I set the Previous/Next camera location to the back/forward buttons - quite handy)

            Gai...

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            • J Offline
              joppermann
              last edited by

              Hmmm...well my driver did need an update...however problem still exists. I like the tip about views though. I am going to use that regardless.

              Oh. I also made a mistake about my processer. AMD phenom II X4 quad 970 3Ghz 64bit Not sure if it really matters or not.

              I'll keep thinking
              Jeff

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              • GaieusG Offline
                Gaieus
                last edited by

                I don't think the processor should matter. Only speed depends on it. Have you tried without the driver?

                Gai...

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                • AnssiA Offline
                  Anssi
                  last edited by

                  However, my first guess would be the ATI graphics card. Do a test by turning off Hardware Acceleration (Window>Preferences>OpenGL). Its a hit and miss affair to find a graphics driver version that works, but you could try it. At the time, Google is discouraging people from using ATI or Intel graphics solutions on their Hardware requirements page http://sketchup.google.com/support/bin/answer.py?answer=36208&cbid=1tm6vzbb1xjzj&src=cb&lev=index

                  Anssi

                  securi adversus homines, securi adversus deos rem difficillimam adsecuti sunt, ut illis ne voto quidem opus esset

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