Layout & Stylebuilder won't start

[calroy]

Hi all,

I've recently downloaded the Sketchup 7 trial, and though Sketchup runs fine neither Layout nor Stylebuilder will start up at all. The icons bounce around on the doc and then I get the 'report error to Apple' dialog box.

I'm using a Mac Pro 1 (quad core) with OS 10.5.5

Any help is appreciated!

Thanks,

Calroy

[AndrewS]

Calroy,

Next time you get the error, copy the entire text of the report it sends to Apple and send it in a private message to me. I'll take a look and see if I can figure it out for you.

After that, try reinstalling the application just in case something went wrong during the original installation.

[AndrewS]

All,

Calroy contacted me privately and we spent some time looking into the issue. Based on the crash data, we are confident that the problem he is having is specific to the configuration of his machine, but we are unable to either reproduce or rectify it on our end. So far, we have not had any other reports of this specific issue.

If anyone out there encounters this same behavior, please post here and let us know.

Thanks!

[Gaieus]

Thanks Andrew with the heads up - if I se any such behaviour, I will also redirect the person to this thread.