SU 7 pro uprade mac "authorization code Invalid" message
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I recently purchased the upgrade for Sketchup 7
in the email reciept that was sent to me there was not a key included. I don't know if this was an oversight, but it started me down a two hour trail of frustrations.
After recieving the license information a second time, the key was included.
I have entered my user name, serial number and key many times. i have also cut and pasted the information in every way that i know how. I keep getting an "authorization code invalid" message.
I have attempted to enter the information on the startup window that appears for the trial period. I have also entered SU7 and tried to enter the information through the preferences tab and still get the "authorization code invalid" message.
I just want it fixed. It is costing me time and time is money. Any advice out there? Am i overlooking something, which would make me feel stupid. Who's to blame here. HELP!
(this is an upgrade from SU6 pro license) -
It could be a permissions issue...ie. the licence info not being accepted. I had the same problem on Vista and needed both to intall SU as an admin...and run it as an admin.
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