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    Help launches IE, not default browser

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    • O Offline
      olg
      last edited by

      My default web browser is Firefox and every time I use help in SketchUp it launches IE instead of opening it in Firefox. The help files indicate it should launch in the default browser. Does anyone know how to force SketchUp to use the default browser for Help?

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      • GaieusG Offline
        Gaieus
        last edited by

        Hm. Interesting. My SU opens the Help files in Firefox (I've just tried - otherwise I never open it from SU).
        You can, however, bookmark it and launch it from your browser (like me):
        http://download.sketchup.com/OnlineDoc/gsu6_win/gsuwin.html

        Gai...

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        • O Offline
          olg
          last edited by

          I am running version 6.4.112 on XP and If I select online help from the Help menu, it launches Firefox ok, but if I open the Instructor window and click on any of the Advanced Operation links, it always launches IE to display the links. I have bookmarked the help page in Firefox as a work around and will avoid the Instructor window if there is not a way to make it launch the correct browser.

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          • GaieusG Offline
            Gaieus
            last edited by

            Ah, that's true. The mini web dialogues are actually IE windows in SU (PC version) and following a link will continue to be in IE.

            This is because they cannot be sure what browsers you have installed on a Windows version (apart from IE).

            Gai...

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            • O Offline
              olg
              last edited by

              Thanks for the information. I found if I want to view an advanced topic, I can right click and copy the URL into Firefox to prevent IE from launching . I assume the Mac platform will operate the same way and would use Apple's Safari browser. Thanks!

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              • GaieusG Offline
                Gaieus
                last edited by

                Yes, exactly, Mac uses Safari for the webdialogues.

                Gai...

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