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    Unexpected File Format!! Help!

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
    sketchup
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    • A Offline
      AcesHigh
      last edited by

      I am getting this error, from a file a saved on my HD! I dont know why this is happening! All other files open ok!!

      I spent one entire day working on this thing, and really... doing it ALL AGAIN its the worst thing ever.

      Any suggestions? Should I send the file to someone to see if you are able to open it?

      Thanks for the help.

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      • S Offline
        sorgesu
        last edited by

        post it here if you can.
        Any possibility you are trying to view the backup file, the skB not the skp??

        Susan Sorger
        Former Seller Hand Rendered Entourage
        Former Canadian Authorized Training Centre, SketchUp

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        • A Offline
          AcesHigh
          last edited by

          I tried open both. None worked.

          Here follows the skp file, attached, and compressed into rar.


          Com 2.rar

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          • jujuJ Offline
            juju
            last edited by

            Strange. It seems like your file might have somehow gone corrupt.

            Save the Earth, it's the only planet with chocolate.

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            • A Offline
              AcesHigh
              last edited by

              @unknownuser said:

              Strange. It seems like your file might have somehow gone corrupt.

              thats what I thought. So... there isnt any hope uh? 😞

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              • S Offline
                sorgesu
                last edited by

                not correct. contact support at sketchup. ( from within sketchup go to help and under help click on the "send a suggestion" link. This will take you straight to the support entry window. Tell them what is wrong. If you are able to attach your file there do so, if not they will tell you where to send it. They should be able to save some, if not all of your file for you.

                Susan Sorger
                Former Seller Hand Rendered Entourage
                Former Canadian Authorized Training Centre, SketchUp

                1 Reply Last reply Reply Quote 0
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