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⚠️ Libfredo 15.4b | Minor release with bugfixes and improvements Update

Selection Tool in model is responding very slooow.

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  • S Offline
    sjn001tvh
    last edited by 14 Apr 2020, 03:01

    Hi,

    I'm not sure how to report this problem. I'm currently using Sketchup 2018 Pro. Every thing has been working great until last week, when a license agreement screen popped up while I was launching Sketchup. Since then the selection tool has been responding slowly, 5 to 6 seconds to select an object. Everything else is functioning perfectly, but it's so frustrating not having the response like it was. I'm not sure whether I was hacked.

    When I select from the Help menu, Help Center, or Contact Us, responds with: This site is not secure.

    When I click on Details:

    The website’s security certificate is not yet valid or has expired.
    Error Code: DLG_FLAGS_SEC_CERT_DATE_INVALID

    I can't go to clients and help them with their projects when the system is not working the way it should. Yes, I know that this could probably be corrected with an update, I'm simply not in a position to purchase the update at this time.

    I reset the system to a vanilla setup, disabling all of the extensions. Nothing helped.

    Has anyone else experienced this problem? Or can someone point me in the right direction to get this resolved.

    Thanks,

    Scott.

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    • B Offline
      Box
      last edited by 14 Apr 2020, 03:11

      It's quite a common problem, usually caused by Windows pushing bad Graphic card drivers.
      First thing to try is to download the most recent driver for your graphic card from the card manufacturer. Do not trust windows to tell you it is up to date.

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