Trimble Surprise

[dtrarch]

It is always good and proper to give a thank you.
So thank you Trimble
I needed upgrade info as my drop dead day was coming up.
Surprise when I called the number on the upgrade doc and bingo I got to a real person.
An upbeat and very helpful Trimble tech answered the phone solved my problem and emailed back the needed info almost before I could hang up the phone.
I too really miss the good olde days of @last and the personal connection we all had in the beginning.
Trimble is a business and and has bought and paid for Sketchup.
They have a different business plan and not what many of us may have hoped for.
In this case it worked well and my thanks for the good help and good will from Trimble business plan et all.

David Rich Architect

[pbacot]

When I recently had some trouble and had to backtrack versions temporarily Trimble was very helpful in making sure I had the right license key. No hassles.