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    Trimble Connect Unable To Complete Download

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    • C Offline
      Calstock
      last edited by

      Every time I start up Sketchup 2018, Extension Manager advises me I have an extension to update, which is always "Trimble Connect". If I try to update it I get a message saying, "Failed to update Trimble Connect. Unable to complete download".

      It's not an extension I use and so sometimes I ignore the popup. A few times I've tried to update it and I get the message previously stated and I have also tried deleting the extension but it appears again next time.

      Any ideas on what the issue is ?

      Thanks.

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      • BoxB Offline
        Box
        last edited by

        There is an update within the new version to fix this issue. Problem is you need to update it to get the update.
        So, go to the Extension Warehouse in a browser and download it as a .rbz and install it manually using the Install Extension button in Extension Manager and it should update as needed in future.

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        • C Offline
          Calstock
          last edited by

          @box said:

          There is an update within the new version to fix this issue. Problem is you need to update it to get the update.
          So, go to the Extension Warehouse in a browser and download it as a .rbz and install it manually using the Install Extension button in Extension Manager and it should update as needed in future.

          Thanks, I followed this advice and it solved the problem - cheers !

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          • andybotA Offline
            andybot
            last edited by

            Thanks Box! I ran into this as well, thanks for the pointer.

            http://charlottesvillearchitecturalrendering.com/

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