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    2015 crashing windows explorer

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
    sketchup
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    • jo-keJ Offline
      jo-ke
      last edited by

      I've wrote to my local dealer:

      they gave me that answer:


      Your support issue was forwarded to the SketchUp Support Team USA.
      Since last week, I am in touch with the team, and it was confirmed to me that the error has been reproduced.
      Currently the team is working on a fix, but no release date for the fix has been announced.

      Once we get a release date, we will let you know.

      Thank you for your understanding and patience.

      http://www.zz7.de

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      • jcharltoncarpJ Offline
        jcharltoncarp
        last edited by

        Thanks Jo-ke,

        please post when you get an answer!

        Later: I downloaded a new copy of 2015 and the problem seems to be solved (also a related? problem that drawings would be opened in2014 with a pop up that requested me to download 2015) I am spending more time on 2015 issues than I am drawing in 2015 - frustrating!

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        • jo-keJ Offline
          jo-ke
          last edited by

          unfortunately the problem isn't solved after the installation of the update.

          http://www.zz7.de

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          • jcharltoncarpJ Offline
            jcharltoncarp
            last edited by

            Still not a complete solution, I have to right click and open with SU 2015 to keep Explorer from crashing. And now I can't move groups or components in the outliner. My latest drawing the foundation remains in the "roof", in a couple of days I will try another repair copy of SU2015 - my 4th copy!

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            • jo-keJ Offline
              jo-ke
              last edited by

              This is still a problem and is getting me more and more angry!

              http://www.zz7.de

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              • BoxB Offline
                Box
                last edited by

                I'm curious why you are posting your anger here and not at the official Sketchup Forum.

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                • jo-keJ Offline
                  jo-ke
                  last edited by

                  I am in contact with my local dealer. They are in contact with trimble.

                  http://www.zz7.de

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                  • jo-keJ Offline
                    jo-ke
                    last edited by

                    SU2015 update today.

                    It seams to be solved!?!

                    http://www.zz7.de

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                    • bazB Offline
                      baz
                      last edited by

                      @jo-ke said:

                      SU2015 update today.

                      It seams to be solved!?!

                      Yes, Hurrah!
                      And skp preview as well! (Although, for some reason, not for all of them).

                      1 Reply Last reply Reply Quote 0
                      • M Offline
                        mrossk
                        last edited by

                        +1 to thumbnails 😄

                        https://www.mkaplanfinefurniture.com/

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